Strategic Client Programme Lead (KAM, CX & Feedback) in Bristol

Strategic Client Programme Lead (KAM, CX & Feedback) in Bristol

Bristol Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Burges Salmon

At a Glance

  • Tasks: Lead key client development initiatives and enhance client experience across our offices.
  • Company: Join Burges Salmon, a leading law firm with a focus on client success.
  • Benefits: Attractive salary, professional growth opportunities, and a supportive work environment.
  • Other info: Fast-paced environment with opportunities for career advancement.
  • Why this job: Make a real difference in client relationships and drive impactful change.
  • Qualifications: Strong relationship management skills and experience in client management or business development.

The predicted salary is between 60000 - 80000 Β£ per year.

Burges Salmon is seeking a Client Programme Manager to drive three core client development workstreams: Key Account Management, Client Feedback, and Client Experience. The role involves leading with senior stakeholders, coordinating with partners, and embedding best practices across Bristol or Edinburgh offices.

The ideal candidate will have:

  • Strong relationship management skills
  • A proven track record in client management or business development
  • The ability to work in a fast-paced professional environment

Strategic Client Programme Lead (KAM, CX & Feedback) in Bristol employer: Burges Salmon

Burges Salmon is an excellent employer that fosters a collaborative and innovative work culture, where employees are empowered to lead high-impact projects and contribute to the strategic direction of the firm. With a strong focus on professional development, you will have ample opportunities for growth and advancement within a supportive environment that values efficiency and client experience. Located in a vibrant city, the firm offers a hybrid working model that promotes work-life balance while engaging in meaningful legal work.

Burges Salmon

Contact Details:

Burges Salmon Recruitment Team

We think you need these skills to ace Strategic Client Programme Lead (KAM, CX & Feedback) in Bristol

Relationship Management
Client Management
Business Development
Stakeholder Engagement
Project Coordination
Best Practices Implementation
Client Experience Enhancement