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- Tasks: Support the Front of House team and ensure a welcoming environment for clients and visitors.
- Company: Join Burges Salmon, a top-rated law firm known for its inclusive culture.
- Benefits: Enjoy hybrid working, career growth opportunities, and a supportive work environment.
- Why this job: Make a real impact in a dynamic office while developing your skills.
- Qualifications: Strong communication skills and a proactive, organised approach are essential.
- Other info: Flexible working options available; we welcome diverse applicants.
The predicted salary is between 36000 - 60000 £ per year.
This is a shift-based, hands-on role supporting the smooth day-to-day running of our One Glass Wharf office, with some wider support across our London and Edinburgh offices. Working closely with Front of House, Facilities, IT, Office Services and Health & Safety colleagues, you will help ensure a professional, welcoming and well-run environment for our people, clients and visitors.
Shift pattern:
- Early shift: 7:30am - 4:30pm
- Late shift: 10:00am - 7:00pm
You will be expected to work across both shift patterns.
What you will be doing:
- Supporting the Front of House team to deliver a consistently high-quality welcome and client experience
- Assisting with shift coordination, resourcing and acting as a point of escalation for service issues
- Supporting meetings, events and client hospitality activity
- Liaising with Facilities, Building Management and external suppliers on day-to-day office issues
- Monitoring office standards across meeting rooms, shared spaces, security and pantry areas
- Supporting office services such as stationery, post, couriers, DX and storage
- Assisting with health and safety activity, including emergency procedures, drills and compliance data
- Providing administrative support, including invoice processing, record-keeping and budget tracking
- Working with the Senior Operations Manager on service improvements, reporting and projects
What we are looking for:
- Strong communication and interpersonal skills, with confidence dealing with a wide range of stakeholders
- A proactive and organised approach, with the ability to manage multiple tasks and changing priorities
- Good IT skills and a willingness to learn basic troubleshooting where needed
- A positive, collaborative mindset and a strong customer-focused approach
- An understanding of health and safety practices (or a willingness to learn – training can be provided)
At Burges Salmon, we believe in empowering our people to make a difference. You will join a firm that values integrity, innovation, and inclusion. We offer hybrid working, a supportive culture, and opportunities to grow your career in a forward-thinking environment. We welcome applications from all backgrounds and identities. As a Disability Confident Leader, we offer an accessible recruitment process and guarantee interviews to disabled applicants who meet the minimum criteria. We are happy to discuss flexible working options for this role.
The closing date for applications will be Monday, 2nd March.
Operations Support Manager in Bristol employer: Burges Salmon
Contact Detail:
Burges Salmon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Burges Salmon. A friendly chat can open doors and give you insider info about the company culture.
✨Tip Number 2
Prepare for the interview by researching common questions for Operations Support roles. Think about how your skills match what they’re looking for, and be ready to share specific examples from your past experiences.
✨Tip Number 3
Show off your personality! During interviews, let your enthusiasm for the role shine through. They want someone who’s not just qualified but also a great fit for their team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position.
We think you need these skills to ace Operations Support Manager in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Support Manager role. Highlight your relevant experience and skills that match the job description, especially your communication and organisational abilities.
Showcase Your Customer Focus: Since this role is all about providing a welcoming environment, emphasise your customer service experience. Share examples of how you've gone above and beyond to ensure a great experience for clients or colleagues.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Burges Salmon
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Support Manager role. Familiarise yourself with the key responsibilities like supporting the Front of House team and liaising with various departments. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves interacting with a wide range of stakeholders, be prepared to demonstrate your strong communication skills. Think of examples from your past experiences where you effectively communicated or resolved issues. This will highlight your interpersonal abilities and customer-focused approach.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, such as managing multiple tasks or dealing with service issues. Prepare by thinking through potential challenges you might face in the role and how you would address them. This shows your proactive mindset and problem-solving skills.
✨Emphasise Your Organisational Skills
The job requires a proactive and organised approach, so be ready to discuss how you manage your time and prioritise tasks. Share examples of how you've successfully coordinated shifts or supported events in the past. This will demonstrate your ability to thrive in a dynamic environment.