At a Glance
- Tasks: Lead client programmes and enhance client relationships through effective Key Account Management.
- Company: Burges Salmon, a forward-thinking firm with a focus on innovation and client experience.
- Benefits: Supportive culture, growth opportunities, and a focus on wellbeing.
- Other info: Join a team that values innovation and personal development.
- Why this job: Make a real difference in client relationships while thriving in a dynamic environment.
- Qualifications: Experience in client programmes and strong influencing skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
Burges Salmon is looking for a Client Programme Manager based in either Bristol or Edinburgh to support the firm's Markets strategy. The role focuses on Key Account Management (KAM), Client Feedback, and Client Experience (CX), essential for strengthening client relationships.
The ideal candidate will have proven experience in implementing client programmes in a professional services environment, strong influencing skills, and the ability to thrive under pressure. Burges Salmon values innovation and offers a supportive culture focused on growth and wellbeing.
Client Experience & KAM Programme Lead in Bristol employer: Burges Salmon
Burges Salmon is an exceptional employer that prioritises innovation and employee wellbeing, making it a fantastic place for professionals looking to excel in Client Experience and Key Account Management. With a supportive culture based in vibrant cities like Bristol and Edinburgh, employees benefit from ample growth opportunities and a collaborative environment that fosters strong client relationships and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Client Experience & KAM Programme Lead in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Burges Salmon on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching their client programmes. We should be ready to discuss how our experience aligns with their focus on Key Account Management and Client Experience.
✨Tip Number 3
Showcase our influencing skills during the interview. Think of examples where we’ve successfully managed client relationships or implemented feedback mechanisms in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the Burges Salmon team.
We think you need these skills to ace Client Experience & KAM Programme Lead in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Programme Manager. Highlight your experience in Key Account Management and any client programmes you've implemented. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for client experience and how you can contribute to our Markets strategy. Be genuine and let your personality come through – we love that!
Showcase Your Influencing Skills:In your application, don’t forget to mention specific examples where you've successfully influenced stakeholders or improved client relationships. We’re looking for those strong influencing skills that will help us thrive together!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Burges Salmon
✨Know Your Client Experience
Make sure you understand the importance of Client Experience (CX) and Key Account Management (KAM) in a professional services environment. Research Burges Salmon's approach to client relationships and be ready to discuss how your experience aligns with their values.
✨Showcase Your Influencing Skills
Prepare examples that demonstrate your strong influencing skills. Think about situations where you've successfully persuaded clients or colleagues, and be ready to share these stories during the interview.
✨Emphasise Your Ability to Thrive Under Pressure
Burges Salmon is looking for someone who can handle pressure well. Reflect on past experiences where you've managed tight deadlines or challenging situations, and articulate how you maintained composure and delivered results.
✨Align with Their Culture of Innovation
Familiarise yourself with Burges Salmon's culture focused on growth and wellbeing. Be prepared to discuss how you can contribute to this culture and bring innovative ideas to enhance client programmes.
