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- Tasks: Troubleshoot tech issues and support users in a secure environment.
- Company: Join a leading tech firm with a focus on innovation and support.
- Benefits: Earn while you learn, with coaching and globally recognised certifications.
- Other info: 17-month apprenticeship with excellent growth opportunities.
- Why this job: Kick-start your tech career with hands-on experience and expert guidance.
- Qualifications: Passion for technology and a desire to learn and collaborate.
The predicted salary is between 18000 - 25000 £ per year.
Kick-start your career in Technology with our 17‑month Information Communication Technician (ICT) Apprenticeship. In today's digital world, strong technology support keeps organisations moving. This apprenticeship gives you hands‑on experience in technology support while building the technical and professional skills you need for a successful career in technology. You’ll learn best‑practice technology techniques, troubleshoot hardware and software issues, support users in a secure environment, and gain a solid foundation in modern digital systems. Alongside your role, you receive monthly coaching, workshops, and expert support to help you succeed.
The programme leads to a Level 3 Information Communications Technician Apprenticeship qualification. Duration: typically around 17 months. Position will be based at One Glass Wharf, fully onsite. You will earn whilst you learn. The apprenticeship is delivered through learning provider LeepTalent.
Benefits and Support
- Monthly coaching, workshops, and expert support.
- Opportunity to gain globally recognised certifications such as Microsoft Azure Fundamentals (AZ‑900), Microsoft Certified qualifications, ITIL Foundation, and CompTIA A+ (optional, additional fees apply).
- Exposure to technology support, troubleshooting, documentation, client & network architecture, proactive & reactive maintenance, security best practices, cloud and virtualisation technologies.
Responsibilities
- Use best‑practice technology techniques to troubleshoot hardware and software issues.
- Support users in a secure environment.
- Document support activities and maintain records.
- Contribute to client and network architecture planning.
- Perform proactive and reactive maintenance of technology assets.
Qualifications
- Someone with a keen interest in technology and IT.
- A genuine desire to learn and deliver excellent service.
- A team‑focused approach.
- Excellent communication skills.
Technology Apprenticeship in Bristol employer: Burges Salmon LLP
Contact Detail:
Burges Salmon LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Apprenticeship in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the tech industry, attend local meetups or online webinars. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your passion for technology and your eagerness to learn.
✨Tip Number 3
Tailor your approach! When applying through our website, make sure to highlight your relevant skills and experiences that align with the apprenticeship. Show us why you're the perfect fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Technology Apprenticeship in Bristol
Some tips for your application 🫡
Show Your Passion for Technology: When writing your application, let us see your enthusiasm for technology shine through! Share any relevant experiences or projects that demonstrate your interest and commitment to the field.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight the skills and experiences that align with the responsibilities of the Technology Apprenticeship, so we can see why you’re a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Burges Salmon LLP
✨Know Your Tech Basics
Brush up on your fundamental tech knowledge before the interview. Familiarise yourself with common hardware and software issues, as well as best practices in technology support. This will show your genuine interest in the field and help you answer technical questions confidently.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully troubleshot a problem or provided excellent service. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think critically and act effectively under pressure.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship programme, the team you'll be working with, and the technologies you'll be using. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
✨Emphasise Your Team Spirit
Since this role requires a team-focused approach, be ready to share experiences where you've collaborated with others. Highlight how you contribute to a positive team environment and how you handle conflicts or challenges within a group setting.