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- Tasks: Support daily operations and ensure a welcoming environment for clients and visitors.
- Company: Join Burges Salmon, a top-rated law firm with a supportive culture.
- Benefits: Hybrid working, career growth opportunities, and a commitment to inclusion.
- Why this job: Be part of a dynamic team making a real impact in a prestigious environment.
- Qualifications: Experience in operations or hospitality, strong communication skills, and a proactive mindset.
- Other info: Flexible working options and accessible recruitment process for all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an Operations Support Manager to join our Front of House team. This is a shift‑based, hands‑on role supporting the smooth day‑to‑day running of our One Glass Wharf office, with some wider support across our London and Edinburgh offices.
Working closely with Front of House, Facilities, IT, Office Services and Health & Safety colleagues, you will help ensure a professional, welcoming and well‑run environment for our people, clients and visitors.
Shift pattern
- Early shift: 7:30am – 4:30pm
- Late shift: 10:00am – 7:00pm
You will be expected to work across both shift patterns.
What you will be doing:
You will play a key role in keeping our offices running efficiently, with responsibilities including:
- Supporting the Front of House team to deliver a consistently high‑quality welcome and client experience
- Assisting with shift coordination, resourcing and acting as a point of escalation for service issues
- Supporting meetings, events and client hospitality activity
- Liaising with Facilities, Building Management and external suppliers on day‑to‑day office issues
- Monitoring office standards across meeting rooms, shared spaces, security and pantry areas
- Supporting office services such as stationery, post, couriers, DX and storage
- Assisting with health and safety activity, including emergency procedures, drills and compliance data
- Providing administrative support, including invoice processing, record‑keeping and budget tracking
- Working with the Senior Operations Manager on service improvements, reporting and projects
What we are looking for:
We are keen to hear from candidates with experience in operational, facilities, office management, hospitality or front‑of‑house environments. You will also bring:
- Strong communication and interpersonal skills, with confidence dealing with a wide range of stakeholders
- A proactive and organised approach, with the ability to manage multiple tasks and changing priorities
- Good IT skills and a willingness to learn basic troubleshooting where needed
- A positive, collaborative mindset and a strong customer‑focused approach
- An understanding of health and safety practices (or a willingness to learn – training can be provided)
Why Burges Salmon?
At Burges Salmon, we believe in empowering our people to make a difference. You will join a firm that values integrity, innovation, and inclusion. We offer hybrid working, a supportive culture, and opportunities to grow your career in a forward-thinking environment.
We welcome applications from all backgrounds and identities. As a Disability Confident Leader, we offer an accessible recruitment process and guarantee interviews to disabled applicants who meet the minimum criteria. We are happy to discuss flexible working options for this role.
The closing date for applications will be Monday, 2nd March.
Operations Support Manager in Bristol employer: Burges Salmon LLP
Contact Detail:
Burges Salmon LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees at Burges Salmon on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Operations Support Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to operations and facilities management. Think about how your past experiences align with the responsibilities listed in the job description.
✨Tip Number 3
Show off your customer-focused mindset during interviews. Share specific examples of how you've created welcoming environments or improved client experiences in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Burges Salmon.
We think you need these skills to ace Operations Support Manager in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operational, facilities, or front-of-house roles. We want to see how your skills align with what we're looking for in the Operations Support Manager position.
Show Off Your Communication Skills: Since this role involves liaising with various teams and stakeholders, it's crucial to demonstrate your strong communication abilities. Use examples from your past experiences to showcase how you've effectively interacted with others.
Be Proactive and Organised: We love candidates who can juggle multiple tasks and adapt to changing priorities. In your application, share instances where you've successfully managed competing demands or improved processes in your previous roles.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Burges Salmon LLP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Support Manager role. Familiarise yourself with the responsibilities listed in the job description, such as supporting the Front of House team and liaising with Facilities and IT. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves interacting with various stakeholders, be prepared to discuss your communication style. Think of examples where you've successfully managed relationships or resolved conflicts. Highlighting your strong interpersonal skills will reassure them that you can maintain a professional and welcoming environment.
✨Demonstrate Your Proactive Approach
The job requires a proactive and organised mindset, so come ready with examples of how you've managed multiple tasks or improved processes in previous roles. Share specific instances where you took the initiative to solve problems or enhance efficiency, as this will align perfectly with what they're looking for.
✨Prepare Questions About Company Culture
Burges Salmon values integrity, innovation, and inclusion, so prepare thoughtful questions about their culture and how they support employee development. Asking about their commitment to health and safety practices or opportunities for growth shows that you're not just interested in the role but also in being part of their community.