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For Companies At a Glance
- Tasks: Lead shifts, motivate your team, and deliver outstanding customer experiences.
- Company: Join Burger Urge, a dynamic restaurant group passionate about hospitality.
- Benefits: Enjoy generous discounts, career growth, and a supportive culture.
- Other info: Flexible hours and opportunities for training and development.
- Why this job: Be a hands-on leader and make a real impact in a fast-paced environment.
- Qualifications: 1-2 years in hospitality supervision and strong leadership skills required.
The predicted salary is between 24000 - 30000 £ per year.
Burger Urge has been serving up delicious, juicy burgers for over 18 years. We believe burgers should be done right — using premium local ingredients to deliver both classic favourites and on-trend creations. We’re a fast-growing, dynamic restaurant group with a genuine passion for hospitality. We’re looking for a hands‑on Shift Supervisor to lead our team, deliver exceptional guest experiences, and help build a positive, high‑performing culture. We’re not looking for a clipboard manager. We’re looking for a leader who thrives on the floor.
Our Vision
Our vision goes beyond running successful restaurants. We are building a group of companies that integrates product design across food, entertainment, music, film, art, and fashion — creating one of the world’s leading food, retail, and lifestyle brands. We aim to redefine hospitality by raising standards and delivering memorable experiences that reflect our creativity, values, and ambition.
The Role
As Shift Supervisor, you’ll play a hands‑on leadership role ensuring smooth, high-quality daily operations, including:
- Leading shifts and motivating team performance
- Delivering outstanding customer service and guest experiences
- Overseeing food preparation, service standards, and product quality
- Maintaining food safety, hygiene, and compliance
- Managing inventory, stock, and ordering
- Ensuring a clean, organized, and high‑standard venue
- Handling customer issues confidently and professionally
- Supporting team training, culture, and operational success
- Assisting with marketing and promotional initiatives
You’ll set the tone on shift, inspire your team, and contribute to the ongoing success of the restaurant.
Burger Urge Perks
- Generous employee discounts on food and merchandise
- Career growth and promotion pathways within a fast-growing company
- Strong market position with job security
- A creative and supportive brand culture
What We’re Looking For
- 1–2 years’ experience in a supervisory role within hospitality
- Strong leadership and communication skills
- Proven ability to deliver exceptional customer service
- Ability to thrive in a fast-paced, high-volume environment
- Positive, motivated, and solutions-focused attitude
- Flexible availability, including evenings and weekends
- Current Food Safety Supervisor Certificate (or willingness to obtain)
- Current RSA certification (or willingness to obtain)
If you’re ready to lead from the front, build a great team, and make an impact at Burger Urge, we want to hear from you. Apply now to join The Urge.
Shift Supervisor | Greenhills in Newcastle upon Tyne employer: Burger Urge
Contact Detail:
Burger Urge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor | Greenhills in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tough situation. Being able to share these stories will demonstrate your hands-on approach and ability to thrive in a fast-paced environment.
✨Tip Number 3
When you get the chance, ask questions during the interview. This shows you're engaged and eager to learn more about how you can contribute to the team. Plus, it gives you insight into what they value in a Shift Supervisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Shift Supervisor | Greenhills in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional guest experiences.
Highlight Your Leadership Skills: As a Shift Supervisor, you’ll be leading a team, so make sure to showcase your leadership experience. Share specific examples of how you've motivated teams and handled challenges in previous roles to demonstrate your hands-on approach.
Be Authentic and Personable: We’re looking for someone who can connect with both the team and our guests. Use a friendly tone in your application to reflect your personality and show us that you can create a positive atmosphere on the floor.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity at Burger Urge.
How to prepare for a job interview at Burger Urge
✨Know Your Burgers
Familiarise yourself with Burger Urge's menu and their unique offerings. Being able to discuss your favourite burgers or suggest new ideas shows your passion for the brand and its products.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Highlight your hands-on approach and how you motivate others, as this aligns perfectly with what they’re looking for in a Shift Supervisor.
✨Customer Service is Key
Be ready to share specific instances where you’ve gone above and beyond for customers. This role is all about delivering exceptional guest experiences, so demonstrating your commitment to service will set you apart.
✨Emphasise Team Culture
Discuss how you contribute to a positive work environment. Share your thoughts on team training and culture-building, as Burger Urge values a high-performing team that works well together.