At a Glance
- Tasks: Deliver world-class service and create memorable dining experiences for our guests.
- Company: Join the vibrant team at Burger & Lobster in High Street Kensington.
- Benefits: Competitive pay, generous discounts, extra leave, and tailored training for career growth.
- Other info: Flexible hours, complimentary meals, and an epic annual party await you!
- Why this job: Be part of a passionate team that values creativity and exceptional hospitality.
- Qualifications: A love for hospitality and excellent communication skills are essential.
The predicted salary is between 11.7 - 14.3 £ per hour.
Burger & Lobster - High Street Kensington
Craving something extraordinary?Find your tribe at B&L!
Join us on our mission todeliver world-class service with our expertly crafted burgers and top-tierlobsters.
If you have boundless creativity, shared enthusiasm and pureexpertise then reach out to us.
Together we can create something truly special.
A Day in the Life
Our restaurant needs you - an energetic waiter ready toprovide world-class service!
As the frontline ambassadors of our restaurant, you'll play a pivotal role in delivering exceptional dining experiences.
With each interaction, you'll exude warmth, professionalism, and attentiveness, ensuring every guest feels welcomed and cared for.
You'lltake orders with precision, offer menu recommendations, and ensure timelyservice throughout the meal.
Success in this role requires a passion for hospitality, excellent communication skills, and a dedication to exceeding customerexpectations.
Why you will love us
At Burger & Lobster, ourvalues aren't just words on a page, they are the heartbeat of our team and theessence of our customer experience.
Be Honest : about our quality, our guests and with ourselves.
Be Kind : toour guests, to our products and to each other
Be Awesome : create memorable experiences fueled by a shared love for we do.
Do what you love, Love what you do.
What’s in it for you?
- Competitive hourly rate and OTE (inclusive of non-contractual tronc)
- A generous 50% discount across all of ourrestaurants in London once a month.
- An extra day of annual leave alongside a5.6-week holiday for your birthday, duvet day, whatever you want.
- Pension scheme – the older you will thankyou.
- Flexible hours? Let’s chat about it.
- Ambitious and eager to grow? Tailoredtraining programs to accelerate your career growth.
- Free and confidential advice through a 24/7helpline on financial, legal and personal matters through our employeeassistance program because your well-being matters to us.
- Complimentary meals and drinks duringshifts.
- Epic annual party where we gather tocelebrate and create memories that will last a lifetime.
- Know someone who would love to work withus? Earn a bonus when you refer a friend.
At Burger & Lobster, we areunited by our shared passion for burgers, lobsters and amazing guestexperiences and we proudly celebrate diversity and inclusivity, ensuringeveryone feels valued and respected regardless of their backgrounds.
This isone of our non-negotiables.
Please note that due to thenature of the industry, you will be required to work on a shift basis on a rotabasis.
Only successful candidates willbe contacted for an interview/voluntary trial shift.
All applicants will be requiredto prove that they are legally allowed to work in the United Kingdom.
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Server/Waiter/Waitress employer: Burger & Lobster
At B&L, we pride ourselves on being an extraordinary employer that fosters a vibrant and dynamic work culture. As an HR Business Partner, you'll enjoy a balanced hybrid working model, competitive salary, and generous benefits including a monthly restaurant discount and comprehensive private medical insurance. With ample opportunities for professional growth and a supportive team environment, you'll be empowered to make a real impact while enjoying the excitement of a fast-paced industry.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Burger & Lobster. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Burger & Lobster
Don't be shy about reaching out to Burger & Lobster directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Burger & Lobster and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Burger & Lobster
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
