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- Tasks: Support teams on-site, manage employee relations, and drive people initiatives.
- Company: Dynamic company focused on people and culture.
- Benefits: Up to £52,500 salary, 50% restaurant discount, hybrid working, and private medical insurance.
- Other info: Great career growth opportunities and a vibrant workplace culture.
- Why this job: Make a real impact by coaching leaders and enhancing employee experience.
- Qualifications: HR experience in fast-paced environments and strong communication skills.
The predicted salary is between 52500 - 52500 £ per year.
This is a hands-on role that will get you out from behind a desk, with regular travel to our sites to build relationships and support our teams where the action happens. We are looking for a dynamic HRBP to coach our leaders, champion our culture, and keep our people operations running. This is a high-impact role where you’ll be driving the people agenda, owning end-to-end ER, and delivering the kind of support that keeps our teams thriving.
Employee Relations (ER)
- Act as the primary advisor on all people-related matters across designated sites, managing both complex and routine ER cases end-to-end.
- Coach General Managers and senior management teams to navigate ER matters in line with current UK employment legislation and company policy.
- Lead and support the full investigation process, including drafting allegations, preparing hearing documentation, and attending disciplinary, grievance, and appeal hearings where required.
- Proactively identify and mitigate risk by addressing employee concerns in a timely, fair, and commercially sound manner.
- Maintain accurate and up-to-date ER case records and trackers, ensuring consistency and compliance.
- Manage long-term sickness and capability processes end-to-end, including welfare meetings, absence reviews, and advising on reasonable adjustments in partnership with Occupational Health.
Coaching & Business Partnering
- Act as a trusted advisor to senior stakeholders, providing coaching, challenge, and guidance to drive effective people management.
- Build management capability through real-time coaching on performance, engagement, and leadership practices.
- Use people data and insights to identify trends, inform decision-making, and recommend actionable solutions aligned to the People strategy.
- Partner with the HR Director to deliver key people initiatives and strategic projects that support business growth and performance.
- Support broader business needs through ad-hoc projects and initiatives as required.
- Support the HR Director in rolling out company-wide engagement initiatives.
Policy & Process
- Lead the implementation and continuous improvement of HR policies and processes, ensuring alignment with best practice and business objectives.
- Drive consistency and compliance across all sites, embedding a strong people-focused culture.
- Contribute to the evolution of People systems and practices to enhance efficiency and employee experience.
Performance & Talent Management
- Coach managers on annual Talent Review frameworks, including goal setting and improvement plans.
- Partner with operational leaders post-talent reviews to identify high-potential individuals and implement targeted development and succession plans.
Recruitment & Onboarding
- Partner with the Operations team to support the recruitment of management roles, ensuring quality hiring aligned with business needs.
- Lead and deliver engaging company induction programmes to support successful onboarding and cultural integration.
Payroll & Reporting
- Support the Payroll Manager by overseeing tronc changes including submission of bi-weekly tronc reports, ensuring accuracy and timeliness.
Learning & Development
- Design and deliver annual HR training programmes to close capability gaps and strengthen leadership effectiveness across management teams.
What's in it for you?
- A base salary of up to £52,500, depending on your background and expertise.
- 50% monthly discount at all our UK restaurants to enjoy with friends and family.
- 23 days holiday, rising to 25 with length of service + bank holidays - plus an extra day for your birthday.
- Balanced hybrid working with 4 days in our London office and 1 day from home.
- Comprehensive Private Medical Insurance to keep you at your best.
- Up to £100 toward glasses for VDU users.
- Eligibility for our discretionary bonus scheme so you can share in our success.
- Company Pension Scheme.
Qualifications
- Previous HR generalist experience working in a fast-paced, customer-facing industry.
- Experience of partnering with multiple stakeholder groups.
- Strong influencing skills.
- Excellent communication skills.
- Resilient and adaptable - comfortable switching between admin, strategy, and high-risk ER without missing a beat.
- Analytical & curious with the ability to use people data to spot trends, identify risks, and turn insight into practical, business-focused action.
All applicants will be required to prove that they are legally allowed to work in the United Kingdom.
People Partner employer: Burger & Lobster
Contact Detail:
Burger & Lobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Partner
✨Tip Number 1
Get out there and network! Attend industry events, workshops, or even casual meet-ups. Building relationships with people in the HR field can open doors to opportunities you might not find online.
✨Tip Number 2
Don’t underestimate the power of social media. Use platforms like LinkedIn to connect with HR professionals and showcase your expertise. Share insights, comment on posts, and engage with others to get noticed.
✨Tip Number 3
Practice your interview skills! Mock interviews with friends or mentors can help you refine your answers and boost your confidence. Focus on how you can drive the people agenda and support teams effectively.
✨Tip Number 4
Apply through our website! We’re always looking for dynamic individuals who can champion our culture and support our teams. Make sure your application reflects your passion for people management and your hands-on approach.
We think you need these skills to ace People Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the People Partner role. Highlight your HR generalist experience and any specific achievements in employee relations or coaching that align with what we're looking for.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to our culture. Share specific examples of how you've successfully navigated complex ER cases or coached leaders in the past.
Showcase Your Data Skills: Since we value analytical skills, mention any experience you have with using people data to inform decisions. Give us examples of how you've identified trends or risks and turned insights into actionable solutions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Burger & Lobster
✨Know Your ER Basics
Brush up on your knowledge of employee relations, especially UK employment legislation. Be ready to discuss how you would handle complex ER cases and provide examples from your past experience. This will show that you’re not just familiar with the theory but can apply it in real situations.
✨Showcase Your Coaching Skills
Prepare to share specific instances where you've coached leaders or teams. Think about the challenges they faced and how your guidance made a difference. This will highlight your ability to build management capability and drive effective people management.
✨Data-Driven Decision Making
Familiarise yourself with how to use people data to identify trends and inform decisions. Be prepared to discuss how you’ve used data insights in previous roles to recommend actionable solutions. This will demonstrate your analytical skills and your proactive approach to people management.
✨Cultural Fit Matters
Understand the company culture and be ready to discuss how you can champion it. Think about how you would support engagement initiatives and contribute to a strong people-focused culture. Showing that you align with their values will make you a standout candidate.