At a Glance
- Tasks: Deliver world-class service and create memorable dining experiences for our guests.
- Company: Join the vibrant team at Burger & Lobster, where passion meets hospitality.
- Benefits: Competitive pay, generous discounts, extra leave, and tailored training for career growth.
- Other info: Flexible hours, complimentary meals, and an epic annual party await you!
- Why this job: Be part of a fun, energetic environment where your creativity and kindness shine.
- Qualifications: Passion for hospitality and excellent communication skills are essential.
The predicted salary is between 28000 - 30000 £ per year.
Join us on our mission to deliver world-class service with our expertly crafted burgers and top-tier lobsters. If you have boundless creativity, shared enthusiasm and pure expertise then reach out to us. Together we can create something truly special.
A Day in the Life: Our restaurant needs you - an energetic waiter ready to provide world-class service! As the frontline ambassadors of our restaurant, you'll play a pivotal role in delivering exceptional dining experiences. With each interaction, you'll exude warmth, professionalism, and attentiveness, ensuring every guest feels welcomed and cared for. You'll take orders with precision, offer menu recommendations, and ensure timely service throughout the meal. Success in this role requires a passion for hospitality, excellent communication skills, and a dedication to exceeding customer expectations. If you're eager to be part of a vibrant dining environment where every moment counts, join us.
Why you will love us: At Burger & Lobster, our values aren't just words on a page, they are the heartbeat of our team and the essence of our customer experience.
- Be Honest: about our quality, our guests and with ourselves.
- Be Kind: to our guests, to our products and to each other.
- Be Awesome: create memorable experiences fueled by a shared love for what we do. Do what you love, Love what you do.
What’s in it for you?
- Competitive hourly rate and OTE (inclusive of non-contractual tronc).
- A generous 50% discount across all of our restaurants in London once a month.
- An extra day of annual leave alongside a 5.6-week holiday for your birthday, duvet day, whatever you want.
- Pension scheme – the older you will thank you.
- Flexible hours? Let’s chat about it.
- Ambitious and eager to grow? Tailored training programs to accelerate your career growth.
- Free and confidential advice through a 24/7 helpline on financial, legal and personal matters through our employee assistance program because your well-being matters to us.
- Complimentary meals and drinks during shifts.
- Epic annual party where we gather to celebrate and create memories that will last a lifetime.
- Know someone who would love to work with us? Earn a bonus when you refer a friend.
At Burger & Lobster, we are united by our shared passion for burgers, lobsters and amazing guest experiences and we proudly celebrate diversity and inclusivity, ensuring everyone feels valued and respected regardless of their backgrounds. This is one of our non-negotiables. If this sounds like you, we encourage you to apply!
Please note that due to the nature of the industry, you will be required to work on a shift basis on a rota basis. All applicants will be required to prove that they are legally allowed to work in the United Kingdom.
Server/Waiter/Waitress employer: Burger & Lobster Restaurant Group Limited
At Burger & Lobster, we pride ourselves on fostering a vibrant and inclusive work culture where creativity and passion for hospitality thrive. Our team members enjoy competitive pay, generous discounts, and tailored training programs that support career growth, all while being part of a community that values honesty, kindness, and awesomeness in every guest interaction. Join us in delivering exceptional dining experiences in the heart of London, where your contributions are celebrated and your well-being is a priority.
Contact Details:
Burger & Lobster Restaurant Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Burger & Lobster Restaurant Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Burger & Lobster Restaurant Group Limited
Don't be shy about reaching out to Burger & Lobster Restaurant Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Burger & Lobster Restaurant Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Burger & Lobster Restaurant Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!