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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch service and maintain brand standards.
- Company: Join the iconic Burger King family at Lancaster Services.
- Benefits: Earn £12.90 per hour, plus bonuses and exclusive discounts.
- Why this job: Step up as a shift runner and boost your career while earning extra pay.
- Qualifications: Experience in leading teams and a passion for customer service.
- Other info: Enjoy fantastic training opportunities and weekly pay.
Overview
Team Member/Shift Runner £12.90 per hour – Full Time, shifts between 5am and midnight. Address: Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU
What you will be doing
- Leading the team to achieve excellent brand standards and customer service
- Serving customers in a timely manner
- Preparing food and refreshments
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
What makes this different to a normal team member role
On occasions you will step up and take responsibility for running the shift, including opening and closing and when you do this you\’\’ll be rewarded with extra pay.
We offer our Team Member
- Competitive salary & benefits: Up to £440 annual bonus scheme
- Exclusive discounts: Up to 60% off for you, your partner and loved ones
- Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance
- Career development: Fantastic training opportunities, including funding for qualifications
- Pay: Weekly pay
Qualifications / Experience
- Previous experience of leading a shift or supervising a team
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
- You may be a team member, customer service assistant or crew member looking for that next step
Accessibility and Application
We strive to make our workplace accessible and welcoming for all. Some locations may have limited to no public transport, so please check your travel options before applying. Where our customer\’s journey pauses, yours just begins. Apply today!
Employee Benefits Highlight
- Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked
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Team Member/Shift Runner - Burger King employer: Burger King
Contact Detail:
Burger King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member/Shift Runner - Burger King
✨Tip Number 1
Get to know the company culture! Before your interview, check out Burger King's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a memorable experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these during your chat with them.
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a shift runner before, highlight any experiences where you've led a team or taken charge. This will demonstrate that you're ready to step up when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Burger King family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Member/Shift Runner - Burger King
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about delivering a memorable experience for our customers!
Highlight Relevant Experience: Make sure to mention any previous roles where you've led a team or handled customer enquiries. We love seeing how your past experiences can contribute to our team at Burger King.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff—just show us what you've got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Burger King
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Member/Shift Runner at Burger King entails. Familiarise yourself with their brand standards, customer service expectations, and the responsibilities of running a shift. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss any previous experience you have in supervising or leading a group. Think of specific examples where you successfully managed a team or handled a challenging situation. This will demonstrate your capability to step up when needed.
✨Emphasise Customer Service Experience
Customer service is key in this position, so highlight any relevant experience you have. Share stories about how you've gone above and beyond for customers or resolved issues effectively. This will illustrate your passion for delivering a memorable customer experience, which is crucial for Burger King.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the role, team dynamics, or career development opportunities. This shows that you're engaged and serious about the position. Plus, it gives you a chance to assess if this is the right fit for you!