People Coordinator - (Fixed Term Contract – Maternity Cover) in London

This role is a hybrid role based from our London Office three days a week.

What’s in it for you?

• Up to 10% annual bonus, based on business profit and personal performance
• THRIVE at BK – our internal learning platform to put you in control of your development
• Life insurance at four times base salary
• Critical illness cover
• 28 days holiday (including bank holidays)
• Hundreds of retail discounts from brands you want to use
• 70% off food and drink for you and up to five of your friends and family
• £1,000 referral bonus when your friends join us in management
• Stream – access your pay when you need it, not just on payday
• 10% off a national gym chain
• Cycle to Work scheme
• One paid volunteering day each year
• Free mortgage advice
• Employee Assistance Programme – confidential support whenever you need it
• Pension scheme to help build your future

This is one of those roles that really matters. A big job. Big responsibility. Big impact.

The role

As a People Coordinator, you’ll be right at the heart of our People team, keeping the engine running behind the scenes. You’ll own the admin that keeps our people processes tight, compliant and on track — from onboarding to offboarding and everything in between. This is a high-volume, detail-heavy role in a fast-moving, multi-site business. You’ll be juggling priorities, managing inboxes, tracking people data and making sure nothing slips through the cracks. You’ll be based out of Whopper Support, our Head Office near Oxford Circus, working on a hybrid basis (3 days in the office). You’ll be trusted to run your world, take ownership and get things done — properly.

What you’ll be doing

• Own people administration across the full employee lifecycle — starters, leavers, promotions, pay changes and everything in between
• Manage high-volume onboarding and ensure Right to Work checks are completed accurately and on time, in line with UK legislation
• Support Right to Work compliance across the wider business, including ECS checks and inbox management
• Prepare contracts, change letters and other HR documentation
• Be all over Excel — tracking data, producing reports and using mail merges for large-scale people communications
• Manage and maintain people systems, records and org charts
• Handle multiple People inboxes, responding clearly and confidently to queries
• Produce MI and people reporting to support the wider business
• Work closely with Payroll to make sure everyone gets paid accurately and on time
• Support key business-wide people activities like pay reviews, bonuses and performance reviews
• Keep things organised, compliant and running smoothly — even when it’s busy (which it will be)

This role is admin-focused, but it’s never dull. You’ll be involved, trusted and relied on — and the work you do will be felt across the business.

What we’re looking for

This isn’t an entry-level admin role — and you already know that. We’re looking for someone who has experience in a People Coordinator or HR Administrator role, ideally in a high-volume, fast-paced, multi-site environment. You’ll bring:

• Proven experience handling large workloads with accuracy and attention to detail
• The ability to prioritise, juggle tasks and stay calm under pressure
• Strong Excel skills — mail merge experience is essential
• Confidence managing data, systems and multiple inboxes
• A proactive, organised approach — you spot issues before they become problems
• Great communication skills and a people-first mindset
• A genuine sense of pride in doing things properly

Working towards CIPD is great, but not essential. What matters most is capability, mindset and reliability.

Why join us?

You’ll be joining a People team that genuinely cares — about doing things right, supporting our people and building something better. This is a fixed term maternity cover contract (up to 12 months), and a great opportunity to step into a visible, business-critical role where you can make an impact quickly.