At a Glance
- Tasks: Support IT queries, troubleshoot issues, and contribute to exciting projects.
- Company: Join Bureau Veritas, a global leader in inspection and certification.
- Benefits: Competitive salary, 25 days holiday, flexible working, and health benefits.
- Other info: Enjoy a supportive culture and opportunities to work with diverse industries.
- Why this job: Kickstart your IT career with hands-on experience and professional growth.
- Qualifications: Studying IT or Information Systems; problem-solving and communication skills are a plus.
The predicted salary is between 20000 - 30000 £ per year.
Location: Wythenshawe
Package: Competitive salary + fantastic benefits
Kickstart Your IT Career with Bureau Veritas!
Are you currently studying an IT or Information Systems degree and ready to take your first step into the professional world from September 2026? If so, this is your opportunity to gain hands-on experience with a global leader. Join Bureau Veritas on a 12-month internship and build real-world skills that will set you apart.
About the Role
As part of our IT Service Desk team, you’ll play a key role in supporting colleagues across North West Europe—helping keep our business running smoothly. You’ll gain exposure to a wide range of technologies, develop your problem-solving skills, and work in a fast-paced, collaborative environment.
What You’ll Be Doing:
- Be the first point of contact for IT support queries across North West Europe
- Log, track, and manage support requests through our Service Desk system
- Deliver first-line technical support, troubleshooting and resolving issues
- Escalate more complex queries to the appropriate teams when needed
- Ensure all tickets are logged with accuracy and high-quality detail
- Support key processes such as new starters, leavers, and role changes
- Work to meet and exceed service level agreements (SLAs)
- Contribute to ongoing IT projects and initiatives
- Communicate clearly with colleagues, providing guidance and updates
- Collaborate with a supportive team of Service Desk Specialists
- Operate in line with Bureau Veritas’ quality standards and values
Why Join Us?
- Gain valuable, hands-on IT experience in a global organisation
- Work alongside experienced professionals and learn from the best
- Develop your technical, communication, and problem-solving skills
- Be part of a company that values quality, integrity, and growth
What’s in it for you?
- Competitive salary
- 25 days holiday + 8 bank holidays with the option to buy or sell 5 holidays, plus an option to carry over 5 days
- Combined employee/employer pension contributions of up to 12%
- Flexible working
- Flexible benefits scheme, to suit what is important to you including Life Cover, Private health care, Dental Care, Gym and retail discounts, Techscheme, Enhanced Maternity/Paternity policy, Give as You Earn scheme & Travel Insurance
- Health and Wellbeing Support through; Mental Health First aiders, Employee Assistance programme & Smart Health services
- Working for an Industry leading global Inspection company
Why Bureau Veritas?
Flexible working patterns available to ensure that you maintain career progression and a healthy work life balance. Our people are at the heart of everything we do, which is why we have worked hard to create a supportive and engaging culture, where individuals are given the opportunity to fulfil their true potential. At Bureau Veritas you can benefit from a busy and varied client facing environment, working with market leaders across a wide range of sectors including but not limited to: Food manufacturing, Chemical manufacturing, Banking, Retail, Logistics, Power and Utilities including Nuclear, Automotive, Public Sector, Mobile Plant, Emergency Services, Transport and Construction. We pride ourselves on our partnership approach, which means you will be encouraged to develop strong client relationships - combining technical expertise with service excellence to exceed your clients’ expectations.
IT Service Desk Internship in Manchester employer: Bureau Veritas
Bureau Veritas is an exceptional employer that offers a dynamic and supportive work environment for IT Service Desk Interns in Wythenshawe. With a focus on employee growth, you will gain invaluable hands-on experience while working alongside industry professionals, all within a culture that prioritises quality, integrity, and work-life balance. Enjoy competitive benefits, flexible working options, and the opportunity to develop your skills in a global organisation committed to your success.
StudySmarter Expert Advice🤫
We think this is how you could land IT Service Desk Internship in Manchester
✨Get Hands-On with Projects
Dive into some IT consulting projects, even if they're just personal or self-started. Consider contributing to open-source projects or case studies; this will not only sharpen your skills but also give you something to chat about in interviews!
✨Join IT Consulting Forums and Meetups
Look for local meetups or online forums specifically for IT consulting. Engage with current consultants and ask questions; you'll pick up loads of insider knowledge and maybe even some leads on internship opportunities!
✨Leverage Your Uni's Career Services
Your university’s career centre often has exclusive partnerships with companies looking for interns. Don’t hesitate to reach out for bespoke opportunities or resume reviews, and make sure you stay updated on any employer presentations or workshops.
✨Apply Directly Through Our Site
Don't forget to check out the internship openings at Bureau Veritas on our website! Tailor your application to highlight any projects or skills relevant to IT consulting; this makes you stand out as a candidate who’s genuinely interested.
We think you need these skills to ace IT Service Desk Internship in Manchester
Some tips for your application 🫡
Show Off Your Tech Skills:In the IT consulting world, we love to see your technical side! Make sure to highlight any relevant tools or languages you’ve used, like Python, SQL, or even project management tools. If you’ve worked on any tech projects, include those too – they can really make your application stand out!
Demonstrate Your Problem-Solving Skills:Consulting is all about solving issues, so your written application should reflect how you tackle challenges. In your CV or cover letter, mention specific examples where you've identified a problem and how you successfully approached it. This will show us your analytical thinking and ability to innovate.
Let Your Passion Shine Through:As this is an internship, we’re really interested in your enthusiasm for learning and growth. Use your cover letter to express why you’re excited about this role at Bureau Veritas. Share what you hope to learn from this internship and how it fits into your career aspirations! It’s all about your motivation.
Tailor Your Application for Us:We want to see that you’ve put effort into your application specifically for Bureau Veritas. Avoid generic submissions; instead, personalise your CV and cover letter to our culture and values. Show us why you’re a perfect fit for this internship, and we’ll be more likely to notice you!
How to prepare for a job interview at Bureau Veritas
✨Get Ready for Tech Brain Teasers
In IT consulting, you might face some technical questions that test your problem-solving skills. Brush up on some basic programming languages or frameworks related to the role, and prepare to tackle a few case scenarios. These can show how you handle real-world challenges, so be ready to think critically!
✨Showcase Your Project Work
Even as an intern, you can really stand out by having a solid portfolio. Share any uni projects, group assignments, or personal coding entries that demonstrate your skills in IT consulting. Make sure they relate to the kind of work you’d be doing at Bureau Veritas—this shows your enthusiasm and readiness to dive right in!
✨Understand the Business Side
As you prepare for your interview, get to grips with how IT solutions apply to business problems. Make sure you understand the basics of how data analytics, cybersecurity, or cloud services can impact businesses. This knowledge will help you articulate your ideas and show you're not just tech-savvy but also business-minded!
✨Be Ready to Discuss Your Learning Journey
Internships are all about growth, so be prepared to talk about what you hope to learn from the experience at Bureau Veritas. Have some specific goals in mind regarding skills or knowledge you want to gain during your time there—this shows you're motivated and eager for personal development!
