At a Glance
- Tasks: Manage customer accounts and ensure timely cash collections while resolving queries efficiently.
- Company: Join a leading global inspection company with a supportive culture.
- Benefits: Competitive salary, 25 days holiday, flexible benefits, and health support.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in credit management while developing your skills.
- Qualifications: Experience in credit management and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Role Purpose: To support the Credit Manager within the specific Business Line. To take on responsibility for collections, to investigate queries and resolve in a timely and efficient manner to ensure customer satisfaction. To adhere to the escalation process and to keep the debtors down to a minimum.
Main Duties and Responsibilities:
- Proactively manage your customer accounts to ensure that cash is collected in a timely manner in line with the agreed credit terms.
- Use multiple systems to retrieve data to assist with obtaining payment.
- Keep an up-to-date ledger against each document to confirm the status.
- Manage the assigned debt ledger, keep the age debtors to a minimum by using the escalation process.
- Resolve queries within the 10-day SLA agreement.
- Raise Letter Before Action when required and monitor the 10-day SLA.
- Perform ad-hoc duties as required.
Experience & Skills Required:
- Experience within the Credit Management industry, managing Residential accounts.
- Customer focused approach, dealing efficiently and effectively with all internal and external contacts at various levels.
- Collaborative proactive approach, to work with internal stakeholders to improve processes.
- Identify opportunities to process improvements and cost savings.
- Effective communicator, both verbal and written.
- Able to work to deadlines and manage priorities.
- Excellent attention to detail.
- Self-motivated and able to take ownership of daily duties.
What’s in it for you?
- Competitive salary.
- 25 days holiday + 8 bank holidays (pro rata).
- Combined pension contributions of up to 12%.
- Flexible benefits scheme, to suit what is important to you including Life Cover, Private health care, Dental Care, GymFlex, Techscheme, Enhanced Maternity/Paternity policy, Give as You Earn scheme & Travel Insurance.
- Health and Wellbeing Support through; Mental Health First aiders, Employee Assistance programme & Smart Health services.
Working for an Industry leading global Inspection company.
Why work for Bureau Veritas? Our people are at the heart of everything we do, which is why we have worked hard to create a supportive and engaging culture, where individuals are given the opportunity to fulfil their true potential. At Bureau Veritas you can benefit from a busy and varied client facing environment, working with market leaders across a wide range of sectors including but not limited to: Food manufacturing, Chemical manufacturing, Banking, Retail, Logistics, Power and Utilities including Nuclear, Automotive, Public Sector, Mobile Plant, Emergency Services, Transport and Construction. We pride ourselves on our partnership approach, which means you will be encouraged to develop strong client relationships - combining technical know-how with service excellence to exceed your clients’ expectations.
Credit Controller - 6-12 month Fixed-Term Contract in Manchester employer: Bureau Veritas
Bureau Veritas is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary alongside a comprehensive benefits package including flexible working arrangements, generous holiday entitlement, and robust health support. Located in Wythenshawe, our hybrid work model fosters a collaborative culture where you can thrive while managing diverse client accounts in a dynamic environment, ensuring both personal and professional growth opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - 6-12 month Fixed-Term Contract in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to credit management. Think about how you can showcase your customer-focused approach and problem-solving skills. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for the latest opportunities at Bureau Veritas. Tailor your approach to show why you’d be a great fit for their culture!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect candidate!
We think you need these skills to ace Credit Controller - 6-12 month Fixed-Term Contract in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed customer accounts and resolved queries effectively, just like we do at StudySmarter.
Showcase Your Communication Skills:Since effective communication is key in this role, make sure to demonstrate your verbal and written skills throughout your application. We love candidates who can express themselves clearly and concisely!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Bureau Veritas
✨Know Your Numbers
Brush up on your credit management metrics and be ready to discuss how you've successfully managed debtors in the past. Being able to cite specific figures or improvements you've made will show that you understand the importance of cash flow.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've resolved customer queries or escalated issues in a timely manner. Practising clear and concise responses will help you convey your points effectively during the interview.
✨Demonstrate Your Proactive Approach
Think of instances where you've identified process improvements or cost savings in your previous roles. Sharing these experiences will highlight your collaborative nature and ability to work with internal stakeholders to enhance efficiency.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing overdue accounts or dealing with difficult customers. Practising your responses to these scenarios will help you feel more confident and articulate during the interview.
