At a Glance
- Tasks: Coordinate logistics and ensure smooth customer account management.
- Company: Join Burch Recruitment, a dynamic team focused on innovation.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Make a real impact by enhancing customer experiences and streamlining processes.
- Qualifications: Strong communication skills and a drive for sales; logistics experience is a plus.
- Other info: Embrace a creative environment where your ideas can shine!
The predicted salary is between 28800 - 43200 Β£ per year.
Are you ready to make a difference? ATA Sameday is on the lookout for an enthusiastic and dedicated individual, to join us as a full time Logistics Coordinator! The candidate will ensure the smooth running of customer accounts and understand client needs and requirements, setting up processes and integrations to help gather data. The candidate will be required to offer exceptional communication and quick responses to any queries and quotation requests.
Overall Purpose of Job
To be the point of contact to the client: fulfil the needs of the customer, ensuring that the process is followed and information documented. To ensure billing details are correct for each consignment and to communicate this with the accounts department.
Key duties and responsibilities, include:
Answer all communications in a timely manner on the different platforms we use.
Respond and action all requests immediately.
To establish and quote on the correct vehicle size to ensure the most effective and cost efficient vehicle is assigned to the transport requirement based on load size and weight.
Assist with recruitment to help fill open driver positions and cater for all existing contracts.
Maintain a positive relationship with all existing customers.
Ensure we are compliant with all contractors we engage
Feed back on how we can streamline the processes to better and improve efficiency.
Being able to confidentially support the sales team with day to day tasks.
Compare prices between other couriers to ensure our prices remain competitive within our market.
Ensure that customer contact and account details are kept up to date for fluid accounting.
General administrative tasks.
Key attributes, qualifications, qualities, and experience required:
Excellent communication skills, including the ability to listen and effectively and verbalise ideas.
Full UK Driving Licence is preferred but not essential.
A drive for sales, to assist and help the business grow.
The ability to multitask.
Great organisation skills.
The will to succeed.
Logistics experience preferred but not essential.
We pride ourselves on thinking outside of the box, so lateral thinking is a bonus!
Logistics Coordinator employer: Burch Recruitment
Contact Detail:
Burch Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Logistics Coordinator
β¨Tip Number 1
Network like a pro! Reach out to people in the logistics field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and think about how you can help streamline their processes. This will show you're genuinely interested and ready to make a difference!
β¨Tip Number 3
Practice your communication skills! Since this role requires exceptional communication, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly and confidently.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Logistics Coordinator
Some tips for your application π«‘
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description carefully. Understanding what weβre looking for will help you tailor your application and show us that youβre the right fit for the Logistics Coordinator role.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your ability to articulate ideas clearly. Use concise language and be professional, but donβt forget to let your personality shine through!
Highlight Relevant Experience: Even if you donβt have direct logistics experience, think about any transferable skills or experiences you have. Whether itβs multitasking or customer service, let us know how your background can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the position. Plus, itβs super easy!
How to prepare for a job interview at Burch Recruitment
β¨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the role of a Logistics Coordinator. Familiarise yourself with the key duties and responsibilities listed in the job description. This will help you demonstrate how your skills align with what theyβre looking for.
β¨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in past positions. Think about times when youβve resolved queries or maintained positive relationships with clients, as these will resonate well with the interviewers.
β¨Be Ready to Discuss Problem-Solving
Logistics often involves unexpected challenges, so be prepared to discuss how you approach problem-solving. Share specific instances where youβve had to think outside the box to streamline processes or improve efficiency, as this aligns with their values.
β¨Demonstrate Your Organisational Skills
As a Logistics Coordinator, multitasking and organisation are key. Bring up examples from your previous roles where you successfully managed multiple tasks or projects simultaneously. This will show that you have the drive and skills needed to succeed in this fast-paced environment.