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- Tasks: Support store operations, manage inventory, and enhance customer experience.
- Company: Join a leading luxury brand with a commitment to excellence.
- Benefits: Competitive pay, employee discounts, and opportunities for growth.
- Why this job: Be part of a dynamic team and elevate the shopping experience.
- Qualifications: Strong organisational skills and teamwork abilities required.
- Other info: Fast-paced environment with a focus on personal development.
The predicted salary is between 24000 - 36000 £ per year.
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Store Operations Assistant
Department: RETAIL OFFLINE
City: London
Location: GB
INTRODUCTION
JOB PURPOSE
Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.
RESPONSIBILITIES
- Responsible for all aspects of inventory control including receiving and handling stock orders received from hub or warehouse and ensuring accuracy of products received and reporting any discrepancy.
- Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
- Keeping back of house in a tidy manner compliant with Retail Operations and Standards.
- Quality control on all products at all times and reporting any issues to store lead.
- Supporting the after-sales process (alterations, repairs, personalisation) to elevate the client experience.
- Ensuring all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately.
- Ad-hoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks.
- Ad-hoc requests by store management to support with events, visual merchandising, stock taking and other such duties.
PERSONAL PROFILE
- Excellent organisational skills and meticulous attention to detail.
- Excellent communication skills both verbal and in writing.
- Intermediate computer skills in core Microsoft software.
- Previous experience with SAP desirable.
- Ability to work well in a team.
- Ability to work in a busy team environment.
MEASURES OF SUCCESS
Efficiency of store administration.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
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Store Operations Assistant employer: Burberry
Contact Detail:
Burberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Operations Assistant
✨Tip Number 1
Get to know the store! Before your interview, pop by and observe how things run. This will help you understand the operations better and show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. They can give you insider tips and might even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle inventory discrepancies or support the sales team. Use real examples from your past experiences to showcase your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Operations Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the brand shine through in your application. We want to see how your passion aligns with our values and how you can contribute to the store's success.
Be Detail-Oriented: Since attention to detail is key for this role, make sure your application is free from typos and errors. We appreciate a well-organised application that reflects your meticulous nature.
Highlight Relevant Experience: If you've got experience with inventory control or customer service, shout about it! We love seeing how your past roles have prepared you for this position.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Burberry
✨Know Your Inventory Basics
Brush up on your inventory control knowledge before the interview. Be ready to discuss how you would handle stock orders and discrepancies, as this role heavily relies on accuracy and attention to detail.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational skills. Think of times when you kept a workspace tidy or managed multiple tasks efficiently, as these are crucial for supporting back of house operations.
✨Communicate Clearly
Practice your verbal and written communication skills. You might be asked to explain how you would liaise with the sales team or handle customer service inquiries, so being articulate is key.
✨Familiarise Yourself with SAP
If you have experience with SAP, be sure to mention it! If not, do a bit of research on how it works. Showing that you're proactive about learning new systems can really impress the interviewers.