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For Companies At a Glance
- Tasks: Drive sales and deliver exceptional customer service in a luxury retail environment.
- Company: Join Burberry, a creative and values-driven luxury brand.
- Benefits: Flexible hours, competitive pay, and a chance to work with a renowned brand.
- Why this job: Be part of a team that champions creativity and sustainability in fashion.
- Qualifications: Sales experience in retail, preferably luxury, and strong communication skills.
- Other info: Opportunity for growth in a dynamic and supportive team environment.
Department: RETAIL OFFLINE
City: Ellesmere Port
Location: GB
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.
RESPONSIBILITIES
- Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image
- Consistently meet individual sales goals while exhibiting the Burberry Behaviours
- Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
- Demonstrate superior interpersonal and communication talent
- Cultivate customer loyalty through active client development and follow-through
- Maintain an up-to-date and detailed client book
- Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance
- Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines
- Maintain selling floor by ensuring the following:
- Understand and execute monthly floorsets
- Placing and/or hanging back items as you work
- Replenishing merchandise after selling
- Folding and placing merchandise on the correct hanger, tissue paper, etc.
- Place tickets inside the item and not visible to the customer.
PERSONAL PROFILE
- Willing to work in and promote a team oriented environment.
- Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.
- Consistently show a positive attitude & take responsibility for own actions.
- Must be results driven and flexible to change
- Relevant interest in Fashion / Design.
- Advanced knowledge of POS and store systems.
- A minimum of 1 year on sales, preferably in a luxury retail environment.
- Proven experience in driving sales and meeting sales targets.
- Strong clienteling background.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Sales Associate Part-Time, Cheshire Oaks Outlet employer: Burberry
Contact Detail:
Burberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate Part-Time, Cheshire Oaks Outlet
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Burberry's history, values, and latest collections. This will not only impress them but also help you connect your personal style with their luxury ethos.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a Burberry item to a customer. Highlight your excellent customer service skills and how you can build relationships. Role-playing with a friend can really help you nail this.
✨Tip Number 3
Show off your interpersonal skills! During the interview, be friendly and approachable. Remember, they’re looking for someone who can cultivate customer loyalty, so let your personality shine through.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It shows you’re proactive and genuinely interested in being part of the Burberry team. And hey, apply through our website for a smoother process!
We think you need these skills to ace Sales Associate Part-Time, Cheshire Oaks Outlet
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion and design shine through! We want to see how your interests align with Burberry's creative spirit, so don't hold back on sharing what inspires you.
Highlight Your Sales Experience: Make sure to showcase any previous sales experience, especially in luxury retail. We’re looking for results-driven individuals, so mention any targets you've smashed or customer relationships you've built!
Emphasise Team Spirit: Burberry values teamwork, so be sure to mention your ability to work well with others. Share examples of how you've contributed to a positive team environment in the past – we love to see collaboration in action!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get to know you better, so don’t miss out!
How to prepare for a job interview at Burberry
✨Know Your Burberry
Before the interview, dive deep into Burberry's history, values, and current collections. Understanding their commitment to creativity and sustainability will help you align your answers with their brand ethos.
✨Show Off Your Sales Skills
Prepare specific examples of how you've met or exceeded sales targets in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your ability to drive sales.
✨Client Relationships Matter
Be ready to discuss how you've built and maintained customer relationships in the past. Highlight any clienteling experience you have, as this is crucial for a role focused on developing new customers and retaining existing ones.
✨Dress the Part
Since you're applying for a luxury retail position, make sure to dress smartly and reflect the Burberry brand in your appearance. This shows that you understand the importance of visual standards and can represent the brand well.