At a Glance
- Tasks: Deliver exceptional customer experiences and build lasting relationships in a luxury retail environment.
- Company: Join Burberry, a creative and values-driven luxury brand with a rich heritage.
- Benefits: Flexible hours, competitive pay, and opportunities for personal and professional growth.
- Other info: Dynamic work environment with a focus on inclusivity and collaboration.
- Why this job: Be part of a team that inspires and connects with customers while driving retail success.
- Qualifications: Passion for luxury retail, strong communication skills, and a proactive attitude.
The predicted salary is between 12 - 15 £ per hour.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
We are hiring a Part‑Time Sales Associate to join our Chatham Place Outlet team on a 16‑hour per week contract, working flexibly Monday to Sunday. This role plays a key part in delivering the Burberry Experience through meaningful, personalised customer interactions. As a Sales Associate, you will contribute to retail‑led growth by building lasting client relationships, supporting category development and driving store performance. At Burberry, every interaction is an opportunity to inspire and connect.
RESPONSIBILITIES- Deliver the Burberry Experience consistently across all customer interactions, reflecting our brand values and standards.
- Contribute to achieving individual and store sales goals through strong product knowledge and client engagement.
- Build, develop and maintain relationships with new and existing customers to support long‑term loyalty.
- Support retail‑led growth initiatives by embracing franchise principles and category development priorities.
- Maintain operational excellence on the shop floor, ensuring standards are met at all times.
- Work collaboratively with the wider team to create a welcoming, inclusive and high‑performing store environment.
- A genuine passion for customer experience and luxury retail.
- Confidence in building rapport with a wide range of customers.
- A proactive and responsible approach to achieving shared goals.
- Strong communication skills and a collaborative mindset.
- Comfort working in a fast‑paced retail environment with flexibility across the week.
- An interest in developing retail skills and growing within a global brand.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Sales Associate 16 hrs - London Outlet employer: Burberry
Burberry is an exceptional employer that fosters a creative and inclusive work environment, allowing employees to thrive while contributing to the brand's legacy of luxury and sustainability. With a commitment to personal development and strong team collaboration, our Sales Associates in London enjoy flexible working hours, opportunities for growth within a global brand, and the chance to build meaningful relationships with customers in a vibrant retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate 16 hrs - London Outlet
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Burberry's history, values, and latest collections. This will not only impress them but also help you connect your passion for luxury retail with their mission.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to simulate real-life scenarios. Show how you can build rapport and deliver that personalised experience Burberry is all about.
✨Tip Number 3
Network like a pro! Reach out to current or former Burberry employees on LinkedIn. Ask them about their experiences and any tips they might have. This could give you insider knowledge and make your application stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Burberry team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Associate 16 hrs - London Outlet
Some tips for your application 🫡
Show Your Passion:Let your love for customer experience and luxury retail shine through in your application. We want to see how you connect with customers and create memorable experiences, so share any relevant stories or examples!
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Sales Associate role. Highlight your strong communication skills and any previous retail experience that showcases your ability to build relationships with customers.
Be Authentic:When writing your cover letter, be yourself! We appreciate genuine personalities who can bring their unique flair to our team. Share why you’re excited about joining Burberry and how you can contribute to our values-driven brand.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t hesitate to hit that 'apply' button!
How to prepare for a job interview at Burberry
✨Know Your Brand
Before the interview, dive deep into Burberry's history, values, and current initiatives. Understanding their commitment to creativity and sustainability will help you align your answers with their brand ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you built relationships and contributed to sales goals, as this is key for a Sales Associate role.
✨Be Ready to Engage
During the interview, be prepared to discuss how you would create meaningful interactions with customers. Think of ways to personalise the Burberry Experience and demonstrate your passion for luxury retail.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about team dynamics, growth opportunities, or how they measure success in customer engagement.
