At a Glance
- Tasks: Support global retail operations and enhance client experiences through training and process development.
- Company: Join Burberry, a creative brand committed to sustainability and community impact.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Other info: Flexible work environment with a focus on collaboration and creativity.
- Why this job: Be part of a dynamic team driving innovation in luxury retail.
- Qualifications: Retail experience preferred; strong skills in project management and communication.
The predicted salary is between 30000 - 42000 £ per year.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
Burberry is looking for two Retail Store Support Coordinators to join the Retail Standards & Operations – Retail Excellence team. In this position you will be responsible for supporting and enhancing global retail store operations through process development, training, and operational support. You will act as the trusted partner for store teams, ensuring swift resolution of queries and flawless coordination of cross-functional initiatives. You will champion the successful implementation of strategies that reflect Burberry’s vision and elevate the client experience.
RESPONSIBILITIES
- Serve as the primary contact for global retail stores, delivering high-quality operational and process support.
- Act as a subject matter expert in key areas such as Stock in Transit, Operational KPIs, Stocktakes, and Cycle Counts within the Retail Store Support Team.
- Manage and support ad-hoc retail projects, ensuring alignment with strategic goals and stakeholder expectations.
- Lead end-to-end process improvement initiatives, including development, documentation, testing of store systems, and deployment of solutions.
- Design and deliver comprehensive training programs, from content creation and user guides to scheduled and ad-hoc sessions for store teams.
- Collaborate across regions and functions, providing performance insights, coordinating communications, and influencing decisions that enhance store operations and elevate the client experience.
PERSONAL PROFILE
- Proven ability to manage multiple projects under tight deadlines, with retail experience preferred, particularly in operational support and problem-solving.
- Experience with SAP or other retail systems preferred, alongside strong proficiency in Excel, PowerPoint, SharePoint, and other MS tools.
- Skilled in stakeholder management and cross-functional collaboration, with experience in developing and delivering high-impact training.
- Flexible, commercially aware, and people-oriented, with a proactive approach to organisational needs.
- Energetic and solution-focused communicator with strong interpersonal, organisational, and time management skills, paired with a retail mindset and passion for excellence.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Retail Store Support Coordinator in City of London employer: Burberry
At Burberry, we pride ourselves on fostering a vibrant and inclusive work culture that empowers creativity and innovation. As a Retail Store Support Coordinator, you will benefit from comprehensive training programmes and opportunities for professional growth, all while contributing to our mission of sustainable luxury. Located in a dynamic environment, our team is dedicated to collaboration and excellence, ensuring that every employee feels valued and inspired to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Support Coordinator in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former Burberry employees on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Burberry’s values and recent initiatives. Show us how your skills align with their mission of creativity and sustainability – it’ll make you stand out!
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges, especially in retail. We love to hear about how you’ve made a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Burberry team!
We think you need these skills to ace Retail Store Support Coordinator in City of London
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your enthusiasm for retail shine through! We want to see how your experiences and interests align with Burberry's commitment to creativity and excellence in client experience.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Retail Store Support Coordinator role. Highlight relevant skills like operational support and project management, and don’t forget to mention any experience with retail systems like SAP!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. Use bullet points where possible to break up text and make it more digestible.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Burberry
✨Know Your Stuff
Familiarise yourself with Burberry's values and mission. Understand their commitment to creativity and sustainability, as this will help you align your answers with their core beliefs during the interview.
✨Showcase Your Experience
Be ready to discuss your previous retail experience, especially in operational support. Prepare specific examples of how you've managed projects or improved processes, as this will demonstrate your capability to handle the responsibilities of the Retail Store Support Coordinator role.
✨Master the Tools
Brush up on your knowledge of SAP and other retail systems mentioned in the job description. If you have experience with Excel, PowerPoint, and SharePoint, be prepared to share how you've used these tools effectively in past roles.
✨Engage and Communicate
Practice your communication skills, as you'll need to collaborate across teams and influence decisions. Think of ways to demonstrate your interpersonal skills and how you can be a solution-focused communicator during the interview.
