Burberry is seeking an IT Service Manager to ensure reliable technology services across London stores, offices and manufacturing. You will lead a matrix of internal and external engineers, manage regional SLAs, and drive continuous improvement in IT support for the business.
The role focuses on delivering high-quality, proactive service, coordinating with suppliers, and aligning IT performance with retail operations. Strong leadership and stakeholder engagement are essential.
Retail IT Operations Lead (Data & Services) employer: Burberry
Burberry is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to develop their skills and grow within the luxury retail sector. Located on Sloane Street, our team thrives in a dynamic environment that values creativity and personalisation, offering unique opportunities to connect with a diverse clientele while upholding the brand's prestigious heritage. With a commitment to excellence and employee well-being, Burberry provides comprehensive benefits and a supportive atmosphere that makes every day rewarding.