At a Glance
- Tasks: Build relationships with clients and deliver a personalised Burberry experience.
- Company: Join the iconic Burberry team at Selfridges Manchester.
- Benefits: Flexible part-time hours, creative environment, and a chance to work with luxury fashion.
- Other info: Opportunity to grow in a supportive and inclusive retail culture.
- Why this job: Be a brand ambassador and inspire clients with your passion for fashion.
- Qualifications: Experience in premium customer service and a love for luxury products.
The predicted salary is between 12 - 15 £ per hour.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
We are hiring a Part‑Time Client Advisor to join our Burberry team at Selfridges Manchester on a fixed‑term contract until 28 August 2027, working 28 hours per week with flexibility across days. In this role, you will build meaningful relationships with both new and existing clients, delivering a personalised and elevated Burberry experience that drives commercial success. Acting as a brand ambassador, you will inspire clients through your passion for fashion, craftsmanship and luxury. Reporting to the store management team, you will contribute to a welcoming, high‑performing retail environment.
Responsibilities:
- Build strong, long‑term relationships with clients by delivering a personalised and engaging Burberry experience.
- Inspire and advise clients through confident storytelling, styling expertise and in‑depth product knowledge.
- Drive individual and store performance through a commercial mindset and client‑focused approach.
- Maintain high standards of service, presentation and professionalism on the shopfloor.
- Support client development initiatives, including retaining and reconnecting with existing clientele.
- Work collaboratively with colleagues and management to contribute to a positive and inclusive store culture.
Personal Profile:
- Experience delivering premium customer service within retail, hospitality or a service‑led environment.
- A genuine passion for fashion, luxury and creating memorable client experiences.
- Strong communication skills with the ability to engage a diverse client base.
- Confident in styling, selling and advising across luxury product categories.
- Commercially aware, proactive and motivated to contribute to shared success.
- Flexible and adaptable, with availability to work across a part‑time rota.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Client Advisor, Part-Time - Manchester Selfridges Trafford employer: Burberry
Burberry is an exceptional employer that fosters a creative and inclusive work environment, allowing employees to thrive while building meaningful relationships with clients. Located in the vibrant Selfridges Trafford, our part-time Client Advisors enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a brand committed to sustainability and community engagement. Join us to inspire others through your passion for luxury and craftsmanship in a supportive and high-performing retail culture.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor, Part-Time - Manchester Selfridges Trafford
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Burberry's history, values, and latest collections. This will not only impress them but also help you connect your passion for fashion with their mission.
✨Tip Number 2
Practice your storytelling skills! As a Client Advisor, you'll need to engage clients with confidence. Think of a few personal anecdotes related to fashion or luxury that showcase your enthusiasm and expertise.
✨Tip Number 3
Network like a pro! Reach out to current or former Burberry employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Burberry family and ready to contribute to their creative journey.
We think you need these skills to ace Client Advisor, Part-Time - Manchester Selfridges Trafford
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion and luxury shine through! Share any experiences or stories that highlight your enthusiasm for the industry. We want to see how you connect with the Burberry brand.
Personalise Your Application:Make sure to tailor your application to the role of Client Advisor. Mention specific skills and experiences that align with the job description. This shows us that you've done your homework and are genuinely interested in joining our team.
Highlight Your Customer Service Skills:Since this role is all about building relationships with clients, emphasise your experience in delivering top-notch customer service. Share examples of how you've gone above and beyond to create memorable experiences for customers in the past.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Burberry
✨Know Your Brand
Before heading into the interview, make sure you’re well-versed in Burberry’s history, values, and current collections. This will not only show your genuine interest but also help you connect your personal style and experiences to the brand's ethos.
✨Showcase Your Passion for Fashion
Be ready to discuss your love for fashion and luxury. Share specific examples of how you've engaged with these areas in your previous roles or personal life. This will demonstrate your enthusiasm and ability to inspire clients through storytelling.
✨Demonstrate Client Relationship Skills
Prepare to talk about your experience in building relationships with clients. Think of examples where you’ve gone above and beyond to create memorable experiences. Highlighting your customer service skills will be key to showing you can deliver the personalised Burberry experience.
✨Emphasise Team Collaboration
Burberry values a positive and inclusive store culture, so be ready to discuss how you work well in a team. Share instances where you’ve collaborated with colleagues to achieve common goals, as this will align with their commitment to a supportive work environment.
