At a Glance
- Tasks: Build relationships with clients and deliver a personalised Burberry experience.
- Company: Join the iconic Burberry team at Selfridges Manchester.
- Benefits: Flexible part-time hours and a chance to work in luxury retail.
- Other info: Join a diverse team committed to creativity and sustainability.
- Why this job: Be a brand ambassador and inspire clients with your passion for fashion.
- Qualifications: Experience in premium customer service and a love for luxury products.
The predicted salary is between 12 - 15 £ per hour.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
We are hiring a Part‑Time Client Advisor to join our Burberry team at Selfridges Manchester on a fixed‑term contract until 28 August 2026, working 28 hours per week with flexibility across days. In this role, you will build meaningful relationships with both new and existing clients, delivering a personalised and elevated Burberry experience that drives commercial success. Acting as a brand ambassador, you will inspire clients through your passion for fashion, craftsmanship and luxury. Reporting to the store management team, you will contribute to a welcoming, high‑performing retail environment.
Responsibilities
- Build strong, long‑term relationships with clients by delivering a personalised and engaging Burberry experience.
- Inspire and advise clients through confident storytelling, styling expertise and in‑depth product knowledge.
- Drive individual and store performance through a commercial mindset and client‑focused approach.
- Maintain high standards of service, presentation and professionalism on the shopfloor.
- Support client development initiatives, including retaining and reconnecting with existing clientele.
- Work collaboratively with colleagues and management to contribute to a positive and inclusive store culture.
Personal Profile
- Experience delivering premium customer service within retail, hospitality or a service‑led environment.
- A genuine passion for fashion, luxury and creating memorable client experiences.
- Strong communication skills with the ability to engage a diverse client base.
- Confident in styling, selling and advising across luxury product categories.
- Commercially aware, proactive and motivated to contribute to shared success.
- Flexible and adaptable, with availability to work across a part‑time rota.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Client Advisor, 28 hrspw - Manchester Selfridges Trafford employer: Burberry
At Burberry, we pride ourselves on being an exceptional employer that fosters creativity and inclusivity in the heart of Manchester. Our vibrant work culture encourages personal growth and development, offering employees the chance to thrive in a dynamic retail environment while championing sustainable luxury. With a commitment to building meaningful relationships and delivering outstanding service, we empower our Client Advisors to inspire clients and contribute to a positive community within our iconic Selfridges location.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor, 28 hrspw - Manchester Selfridges Trafford
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Burberry's history, values, and latest collections. This will not only impress them but also help you connect your passion for fashion with their mission.
✨Tip Number 2
Practice your storytelling skills! Think of a few personal experiences where you've delivered exceptional customer service. Being able to share these stories will show your potential as a Client Advisor and how you can create memorable experiences for clients.
✨Tip Number 3
Network like a pro! Reach out to current or former Burberry employees on LinkedIn. They can provide insider tips and might even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Burberry family.
We think you need these skills to ace Client Advisor, 28 hrspw - Manchester Selfridges Trafford
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion and luxury shine through. Share personal experiences or stories that highlight your enthusiasm for the industry – it’ll make you stand out as a genuine candidate!
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Advisor role. Highlight relevant experience in retail or customer service, and don’t forget to mention any specific skills that align with Burberry’s values and mission.
Be Personable and Engaging:Remember, this role is all about building relationships! Use a friendly tone in your application to reflect your ability to connect with clients. Show us how you can create memorable experiences for customers.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and shows your commitment to joining the Burberry team!
How to prepare for a job interview at Burberry
✨Know Your Brand
Before the interview, dive deep into Burberry's history, values, and current collections. Understanding their commitment to creativity and sustainability will help you connect your passion for fashion with their brand ethos.
✨Showcase Your Storytelling Skills
As a Client Advisor, storytelling is key. Prepare examples of how you've engaged clients in the past through your knowledge of products or personal experiences. This will demonstrate your ability to inspire and connect with customers.
✨Demonstrate Your Commercial Mindset
Be ready to discuss how you've driven sales or contributed to team performance in previous roles. Highlight specific instances where your client-focused approach led to successful outcomes, showing that you understand the importance of commercial success.
✨Emphasise Team Collaboration
Burberry values a positive store culture, so be prepared to talk about how you've worked collaboratively with colleagues in the past. Share examples of how you’ve contributed to a supportive environment, which aligns with their inclusive values.
