Burberry is seeking an Aftercare Consultant for our Bond Street store in London. You will manage end-to-end customer enquiries, diagnose needs, liaise with repair centres and store teams, and ensure a luxury, seamless client journey from inquiry to resolution.
In this role, you will cultivate relationships that strengthen brand loyalty and contribute to sales revenue while embodying Burberry's values and commitment to exceptional service.
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Luxury Aftercare Specialist employer: Burberry
Burberry is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to develop their skills and grow within the luxury retail sector. Located on Sloane Street, our team thrives in a dynamic environment that values creativity and personalisation, offering unique opportunities to connect with a diverse clientele while upholding the brand's prestigious heritage. With a commitment to excellence and employee well-being, Burberry provides comprehensive benefits and a supportive atmosphere that makes every day rewarding.