Burberry is seeking an Aftercare Consultant to provide a luxurious, end-to-end customer experience at the Bond Street store. You will handle inquiries, diagnose requests, and coordinate with repair centres, QA teams and store partners to ensure a smooth client journey and timely resolutions.
You will engage with clients empathetically, maintain clear communication, and support regional Aftercare initiatives while upholding Burberry's brand standards and elevated service levels.
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Luxury Aftercare Consultant - Elevate Client Experience employer: Burberry
Burberry is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to develop their skills and grow within the luxury retail sector. Located on Sloane Street, our team thrives in a dynamic environment that values creativity and personalisation, offering unique opportunities to connect with a diverse clientele while upholding the brand's prestigious heritage. With a commitment to excellence and employee well-being, Burberry provides comprehensive benefits and a supportive atmosphere that makes every day rewarding.
