Showroom Samples Assistant in London

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

To support the goods receipt of new season sample sets and the delivery of seasonal markets. Ensuring daily ad‐hoc sample requests are fulfilled and a presence in the Showroom is maintained, supporting key stakeholders with daily sample requirements.

The ideal candidate will work well under pressure whilst maintaining a positive and professional outlook and have strong time‐management skills. The role is full time, 40 hours per week, working shifts according to business needs, Monday – Sunday, with two days off per week. Will be required to be available for weekends and public holidays, commit to this role on a permanent basis, and hold a valid work visa if required.

• Work with the wider samples team to goods‐receive all mainline collections across 6 markets per year.
• Assist with the goods‐receipt of runway collections and set up of the showroom ahead of market.
• Maintain a consistent and precise tracking of all showroom samples at all times through the correct use of sample‐movement tools (Launchmetrics, Trackers, Google Docs) to ensure a precise showroom inventory.
• Maintain the samples lifecycle, ensuring that samples are regularly cleared out as per the seasonal schedule and end‐of‐life procedures are appropriately followed (sample sale / archive / recycling).
• Work alongside product development to resolve problematic samples.
• Regularly maintain sample storage areas / back of house; ensure sample care is always upheld and reflects a luxury image at all times.
• Be aware of the samples critical path and upcoming key initiatives / campaigns.
• Manage ad‐hoc sample requests on a daily basis, flagging cross‐functional sample clashes and escalating where appropriate.
• Assist with large‐scale sample handovers, e.g. digital.com pre‐styling / shootings.
• Support management in preparing for Paris market shipments, partnering with trade compliance and shipping / logistics teams to ensure all invoices and documentation are correct and complete.
• Maintain the Launchmetrics system ensuring all samples are verified, imagery is uploaded and overdue samples have been recalled; bring any system issues to the attention of management.
• Support the samples coordinators and assistant manager to carry out monthly reporting on overdue / outstanding sample loans; complete seasonal audits of back‐of‐house samples.
• Ensure off‐site sample inventory's are updated and accurate.
• Follow up on sample care, flagging damages after large‐scale campaigns and .com shoots.
• Ensure health and safety standards are maintained at all times.

• A global and professionally mature mindset with an ability to interact with different cultures.
• Able to demonstrate a creative eye and a flexible approach to work.
• Excellent attention to detail.
• Excellent time‐management and ability to work to tight deadlines.
• Passionate about products and the luxury industry.
• Excellent personal presentation and grooming.
• Will demonstrate a high degree of professionalism, a positive attitude and conduct.
• Excellent rapport‐building skills with stakeholders.
• Experience of working under pressure in a fast‐paced environment.
• Flexibility essential (work weekends and/or early/late shifts when required).
• Excellent team player with strong presentation skills.

Burberry is an Equal‐Opportunities Employer and treats all applications equally, recruiting purely on the basis of skills and experience.