London Luxury Retail Team Lead – Womenswear
London Luxury Retail Team Lead – Womenswear

London Luxury Retail Team Lead – Womenswear

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in driving sales and delivering exceptional customer service.
  • Company: Join a prestigious luxury brand known for creativity and excellence.
  • Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
  • Why this job: Be part of a vibrant retail environment and inspire a passionate team.
  • Qualifications: Previous retail supervisory experience and strong customer service skills.
  • Other info: Exciting opportunity to work in a high-profile location at Selfridges London.

The predicted salary is between 36000 - 60000 £ per year.

A leading luxury brand is seeking a Team Manager for their Selfridges London Womenswear department. This role involves driving sales performance and leading a customer service-oriented team.

Responsibilities include:

  • Coaching sales associates
  • Managing customer flow
  • Resolving issues

Candidates should have prior supervisory experience in retail, an advanced understanding of POS systems, and the ability to handle customer service challenges effectively. Join a brand committed to creativity and excellence.

London Luxury Retail Team Lead – Womenswear employer: Burberry

As a leading luxury brand, we pride ourselves on fostering a dynamic and inclusive work environment that champions creativity and excellence. Our London location offers unparalleled opportunities for professional growth, with comprehensive training programmes and a strong emphasis on team collaboration. Join us to be part of a passionate team dedicated to delivering exceptional customer experiences in one of the world's most iconic retail destinations.
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Contact Detail:

Burberry Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land London Luxury Retail Team Lead – Womenswear

Tip Number 1

Network like a pro! Reach out to your connections in the luxury retail space, especially those who have experience with brands like the one you're applying to. A friendly chat can sometimes lead to insider tips or even a referral!

Tip Number 2

Prepare for the interview by practising common questions related to team management and customer service. Think about specific examples from your past roles that showcase your ability to drive sales and resolve issues effectively.

Tip Number 3

Showcase your passion for the brand during the interview. Research their latest collections and understand their values. This will not only impress the interviewers but also demonstrate your commitment to the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect directly with us.

We think you need these skills to ace London Luxury Retail Team Lead – Womenswear

Sales Performance Management
Customer Service Orientation
Team Leadership
Coaching Skills
Retail Supervisory Experience
POS Systems Proficiency
Issue Resolution
Customer Flow Management

Some tips for your application 🫡

Show Your Passion for Luxury Retail: When writing your application, let your love for luxury retail shine through! Share specific experiences that highlight your enthusiasm for the brand and the womenswear sector. We want to see how you connect with the products and the customer experience.

Highlight Your Leadership Skills: As a Team Manager, your leadership skills are key! Make sure to include examples of how you've successfully coached and motivated teams in the past. We’re looking for someone who can inspire others and drive sales performance, so don’t hold back!

Demonstrate Your Problem-Solving Abilities: In retail, challenges pop up all the time. Use your application to showcase how you've effectively resolved customer service issues or managed customer flow in previous roles. We want to know how you handle pressure and keep things running smoothly!

Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Burberry

Know the Brand Inside Out

Before your interview, make sure you research the luxury brand thoroughly. Understand their values, recent collections, and what sets them apart in the market. This knowledge will not only impress the interviewers but also help you align your answers with the brand's ethos.

Showcase Your Leadership Skills

As a Team Lead, you'll need to demonstrate your ability to coach and inspire others. Prepare examples from your past experience where you've successfully led a team, resolved conflicts, or improved sales performance. Be ready to discuss how you can motivate your team to achieve excellence in customer service.

Master the POS Systems

Since an advanced understanding of POS systems is crucial for this role, brush up on your technical skills. If possible, familiarise yourself with the specific systems used by the brand. Being able to discuss your experience with these systems will show that you're ready to hit the ground running.

Prepare for Customer Service Scenarios

Expect questions about handling customer service challenges. Think of specific situations where you've turned a negative experience into a positive one. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and commitment to customer satisfaction.

London Luxury Retail Team Lead – Womenswear
Burberry
Location: London
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  • London Luxury Retail Team Lead – Womenswear

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • B

    Burberry

    5000+
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