Global Customer Analytics Lead for Luxury Retail in London
Global Customer Analytics Lead for Luxury Retail

Global Customer Analytics Lead for Luxury Retail in London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead customer insights and analytics strategies for a luxury brand.
  • Company: Renowned luxury brand based in London with a focus on innovation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Why this job: Shape the future of luxury retail through data-driven insights and collaboration.
  • Qualifications: Strong analytics skills and experience with CRM platforms like Salesforce.
  • Other info: Join a dynamic team passionate about luxury and customer experience.

The predicted salary is between 43200 - 72000 £ per year.

A well-known luxury brand in London is seeking a Customer Analytics Manager to lead the development of customer insights and analytics strategies. This includes building comprehensive customer views, analyzing behaviour for opportunities, and influencing product and marketing strategies across the organization.

The ideal candidate has strong analytics skills, experience with CRM platforms like Salesforce, and a deep understanding of luxury client expectations. The role emphasizes cross-functional collaboration and data-driven insights.

Global Customer Analytics Lead for Luxury Retail in London employer: Burberry

As a leading luxury brand based in London, we pride ourselves on fostering a dynamic and inclusive work culture that values creativity and innovation. Our employees enjoy comprehensive benefits, opportunities for professional growth, and the chance to collaborate with talented individuals across various functions, all while contributing to the exceptional experience our clients expect. Join us to be part of a prestigious brand that not only values your expertise but also invests in your future.
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Contact Detail:

Burberry Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global Customer Analytics Lead for Luxury Retail in London

✨Tip Number 1

Network like a pro! Reach out to people in the luxury retail space on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that dream role.

✨Tip Number 2

Showcase your analytics skills! Prepare a portfolio of your past projects, especially those involving customer insights and CRM platforms. We want to see how you’ve turned data into actionable strategies.

✨Tip Number 3

Tailor your approach! When you’re applying, make sure to highlight your understanding of luxury client expectations. We need to see that you get what makes this market tick.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our team!

We think you need these skills to ace Global Customer Analytics Lead for Luxury Retail in London

Customer Insights Development
Analytics Skills
CRM Platforms (Salesforce)
Behaviour Analysis
Data-Driven Insights
Cross-Functional Collaboration
Luxury Client Understanding
Product Strategy Influence
Marketing Strategy Influence

Some tips for your application 🫡

Show Off Your Analytics Skills: Make sure to highlight your strong analytics skills in your application. We want to see how you've used data to drive insights and influence strategies in your previous roles, especially in the luxury sector.

Tailor Your Experience: When writing your application, tailor your experience to match the job description. We’re looking for someone who understands luxury client expectations, so share specific examples that demonstrate your knowledge in this area.

Cross-Functional Collaboration is Key: Don’t forget to mention your experience with cross-functional collaboration. We value teamwork, so let us know how you’ve worked with different departments to achieve common goals in your past roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Burberry

✨Know Your Analytics Inside Out

Make sure you brush up on your analytics skills before the interview. Be prepared to discuss specific tools and methodologies you've used, especially with CRM platforms like Salesforce. Show them you can turn data into actionable insights that align with luxury client expectations.

✨Understand the Luxury Market

Familiarise yourself with the luxury retail landscape. Research the brand's history, values, and customer base. This will help you articulate how your insights can influence their product and marketing strategies effectively.

✨Prepare for Cross-Functional Collaboration Questions

Since the role emphasises collaboration, think of examples where you've successfully worked with different teams. Be ready to explain how you communicated insights and influenced decisions across departments, showcasing your teamwork skills.

✨Showcase Your Problem-Solving Skills

Be prepared to discuss past challenges you've faced in analytics and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your ability to tackle complex problems in a luxury retail context.

Global Customer Analytics Lead for Luxury Retail in London
Burberry
Location: London

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