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For Companies At a Glance
- Tasks: Build relationships with clients and deliver a personalised luxury experience.
- Company: Join Burberry, a creative and values-driven luxury brand.
- Benefits: Competitive pay, employee discounts, and opportunities for growth.
- Why this job: Be part of a team that champions creativity and sustainability in luxury fashion.
- Qualifications: Passion for fashion, strong communication skills, and a knack for client engagement.
- Other info: Dynamic work environment with a focus on teamwork and personal development.
The predicted salary is between 30000 - 42000 £ per year.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
The Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client Advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. As an expert in client engagement and service, the Client Advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIES
- Meet and exceed individual and store sales and other commercial KPIs.
- Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction.
- Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling.
- Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
- Be efficient in following-up and delivering after-sales services to our clients.
- Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required.
- Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines.
- Foster teamwork and a positive work climate.
CLIENT ENGAGEMENT
Build meaningful relationships with Clients.
Client Advisor - Regent Street Flagship in London employer: Burberry
Contact Detail:
Burberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor - Regent Street Flagship in London
✨Tip Number 1
Get to know Burberry inside out! Familiarise yourself with their history, values, and products. When you walk into that interview, your passion for the brand will shine through, and they'll see you're not just another candidate.
✨Tip Number 2
Practice your storytelling skills! Burberry loves creativity, so think of ways to weave your experiences into engaging stories that highlight your skills in client engagement and luxury service. Make them feel your enthusiasm!
✨Tip Number 3
Network like a pro! Connect with current or former Burberry employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider knowledge can give you an edge during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Burberry family. Let’s make it happen together!
We think you need these skills to ace Client Advisor - Regent Street Flagship in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for Burberry and the luxury fashion industry shine through. We want to see how much you care about the brand and how you can inspire clients with your enthusiasm.
Tailor Your Experience: Make sure to highlight your relevant experience in client engagement and sales. We’re looking for specific examples that demonstrate your ability to build relationships and provide exceptional service, so don’t hold back!
Be Authentic: We value creativity and individuality, so be yourself in your application. Share your unique perspective and how it aligns with our values at Burberry. Authenticity goes a long way in making a memorable impression.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Burberry
✨Know Your Brand Inside Out
Before your interview, dive deep into Burberry's history, values, and current collections. Understanding their commitment to creativity and sustainability will help you connect with the brand's ethos and demonstrate your passion for luxury fashion.
✨Showcase Your Client Engagement Skills
Prepare examples of how you've built relationships with clients in previous roles. Highlight your ability to provide personalised service and create memorable experiences, as this is key to succeeding as a Client Advisor.
✨Master the Art of Storytelling
Burberry values storytelling, so think about how you can weave narratives around products and the brand itself. Practice articulating your thoughts on how to inspire clients through engaging stories that reflect the brand's heritage and luxury appeal.
✨Dress the Part
As a luxury brand, Burberry expects a polished appearance. Choose an outfit that reflects the brand's style while also being comfortable. This shows that you understand the importance of presentation in the luxury retail environment.
