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- Tasks: Create engaging training content to inspire global retail teams and drive business goals.
- Company: Join Burberry, a creative leader in luxury fashion with a rich heritage.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make an impact by shaping the future of retail training at a renowned brand.
- Qualifications: 3+ years in learning design, retail experience, and strong communication skills.
- Other info: Collaborative environment with a focus on creativity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
The Retail Content Designer will lead the creation and delivery of engaging, commercially focused training, using a suite of learning tools, formats and innovations to inspire global retail teams and drive key commercial goals.
RESPONSIBILITIES- Training Content Design
- Lead creation of retail programmes and tools that drive business objectives including in-store training activities, seasonal/core product training, onboarding, films, conference materials and other strategic training initiatives.
- Update retail training programmes, tools, templates across all platforms and formats to maintain brand consistency.
- Develop deep understanding of Burberry's visual language and tone of voice, weaving seamlessly through all content.
- Identify opportunities to improve training visual design language, content design and learning experiences.
- Training Content Management
- Become an expert with key learning-creation tools (Burberry Training App, PowerPoint), with particular focus on our training app, RSpace - understanding its backend operations, scripting, maintenance, and troubleshooting.
- Lead the meticulous end-to-end process of training content delivery workflow including: conceptualisation, creation, review/feedback, translations, and implementation.
- Support administration of training content roadmap, keeping it up to date with content progress and identifying ways to make this process seamless.
- Learn all aspects of admin work to keep function running when certain team members are not in.
- Training Delivery & Engagement
- Collaborate with central cross-functional teams to ensure training is aligned, has necessary information and approved.
- Partner closely with global training teams to gain feedback and ideas to support work.
- Support and lead TTT (train the trainer) sessions for training teams and/or retail leadership, walking through new training materials, and confidently sharing training objectives, delivery expectations, localisation guidance and managing objections where required.
- Conduct store visits to foster relationships with store leaders and retail teams, supporting training moments and identifying areas of opportunities to inform future content needs.
- Continually review and analyse training app and programme feedback and analytics to inform work.
- Minimum 3+ years experience in learning design role.
- Retail experience either on the shop floor or back of house.
- Strong understanding of adult learning methodologies and successful implementation to drive commercial success.
- Confident with cross-functional collaboration and stakeholder management.
- Strong command of MS (Excel, SharePoint, PowerPoint) and design tools (Adobe, Canva, video production tools).
- Proficient with using and scripting with learning management systems or other training software.
- Keen problem solver and curious by nature.
- Inspiring communicator with strong written and verbal skills.
- Can strike the balance between visually captivating learning that delivers on commercial results.
- Exceptional organisational and time management skills.
- Self-motivated and driven to see projects to the end.
- Enjoys building relationships with internal stakeholders, as well as external partners and vendors.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Burberry Global Training Content Design Manager in London employer: Burberry
Contact Detail:
Burberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Burberry Global Training Content Design Manager in London
✨Tip Number 1
Get to know Burberry's culture and values inside out. When you walk into that interview, show us how your creativity aligns with our mission. We want to see your passion for pushing boundaries and how you can contribute to our vision.
✨Tip Number 2
Prepare a portfolio that showcases your best training content designs. Highlight projects where you've driven commercial success and improved learning experiences. This is your chance to visually demonstrate your skills and creativity!
✨Tip Number 3
Practice your storytelling skills! During interviews, we love hearing about your experiences and how you've tackled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers and keep it engaging.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance of landing that dream job with us!
We think you need these skills to ace Burberry Global Training Content Design Manager in London
Some tips for your application 🫡
Show Your Creativity: At Burberry, creativity is key! Make sure your application reflects your unique style and approach. Use engaging language and showcase your design skills right from the start.
Tailor Your Experience: Don’t just list your past roles; connect them to the responsibilities in the job description. Highlight how your experience aligns with creating engaging training content and driving commercial goals.
Be Clear and Concise: While we love creativity, clarity is crucial too. Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to read through your achievements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Burberry!
How to prepare for a job interview at Burberry
✨Know Your Stuff
Before the interview, dive deep into Burberry's brand values and visual language. Familiarise yourself with their training programmes and tools, especially the Burberry Training App and RSpace. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Showcase Your Creativity
As a Global Training Content Design Manager, creativity is key. Prepare examples of past projects where you've designed engaging training content. Be ready to discuss how you used innovative formats or tools to drive commercial success and enhance learning experiences.
✨Engage with Stakeholders
Highlight your experience in cross-functional collaboration. Think of specific instances where you've partnered with different teams to gather feedback or improve training materials. This will demonstrate your ability to build relationships and work effectively within a team.
✨Be Ready to Problem Solve
Burberry values keen problem solvers. Prepare to discuss challenges you've faced in previous roles and how you overcame them. This could involve troubleshooting issues with training tools or adapting content based on feedback. Show them you're proactive and resourceful!
