Employee Services Team Leader - 12 Month FTC in Leeds

Employee Services Team Leader - 12 Month FTC in Leeds

Leeds Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Burberry

At a Glance

  • Tasks: Lead HR operations and enhance employee experiences at Burberry.
  • Company: Join Burberry, a creative brand committed to sustainability and innovation.
  • Benefits: Full-time role with opportunities for professional growth and development.
  • Other info: Be part of a values-driven company that champions creativity and community.
  • Why this job: Shape the future of HR while working in a dynamic and inclusive environment.
  • Qualifications: Experience in HR operations and strong leadership skills required.

The predicted salary is between 40000 - 50000 £ per year.

We are hiring an Employee Services Team Leader to shape and deliver high-quality HR operations across the employee lifecycle at Burberry. This is a full-time (37.5 hours), 12-month fixed term opportunity based in our Queen Street, Leeds office. This role is central to driving consistency, operational excellence and a seamless people experience. You will lead a team and partner closely with HR colleagues across Payroll, HR Systems, Reward, HR Business Partners and Employee Relations to strengthen service delivery across the business.

Responsibilities

  • Lead the delivery of employee lifecycle processes, ensuring accuracy, quality and adherence to agreed service levels.
  • Allocate and prioritise work across the team to maintain a consistent and efficient service.
  • Oversee audits, compliance checks and data quality initiatives, ensuring strong governance and GDPR adherence.
  • Act as a key point of contact for operational escalations, identifying root causes and delivering sustainable solutions.
  • Partner with stakeholders across Payroll, HR Systems, Reward, HRBPs and Employee Relations to improve processes and enhance self-service capabilities.
  • Support and develop team members through onboarding, performance conversations and ongoing development planning.

Qualifications

  • Experience leading or supervising teams within HR operations or a shared services environment.
  • Strong understanding of HR processes, controls frameworks and service delivery models.
  • Ability to manage priorities effectively in a fast-paced, high-volume environment.
  • Clear and confident communicator with the ability to build relationships across different levels of the organisation.
  • Collaborative approach to problem solving with a focus on continuous improvement.
  • Strong attention to detail with a commitment to data integrity, compliance and quality outcomes.

About the Company

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

Employee Services Team Leader - 12 Month FTC in Leeds employer: Burberry

Burberry is an exceptional employer that fosters a vibrant and inclusive work culture, encouraging creativity and collaboration among its employees. Located in the heart of Leeds, the Employee Services Team Leader role offers a unique opportunity to lead a dedicated team while benefiting from professional development and growth within a globally recognised brand committed to sustainability and community impact.

Burberry

Contact Details:

Burberry Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Employee Services Team Leader - 12 Month FTC in Leeds

Tip Number 1

Get to know the company culture! Before your interview, dive into Burberry's values and mission. This will help you connect your experiences with what they stand for, showing that you're not just a fit for the role but also for the team.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership experience aligns with their need for operational excellence and team development.

Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Burberry and any tips they might have for your interview. It’s a great way to get insider info and make a good impression.

Tip Number 4

Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. Mention something specific from your conversation to remind them of your enthusiasm and fit for the Employee Services Team Leader role.

We think you need these skills to ace Employee Services Team Leader - 12 Month FTC in Leeds

Team Leadership
HR Operations
Service Delivery
Data Quality Management
Compliance and GDPR Adherence
Stakeholder Engagement
Process Improvement

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Employee Services Team Leader role. Highlight your leadership experience in HR operations and any relevant achievements that showcase your ability to drive operational excellence.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about HR and how your background aligns with our mission at Burberry. Be sure to mention specific examples of how you've improved processes or led teams in the past.

Showcase Your Communication Skills:As a key point of contact for operational escalations, strong communication is essential. In your application, demonstrate your ability to build relationships and communicate effectively across different levels of an organisation.

Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to review your details efficiently. Plus, it’s super easy to do!

How to prepare for a job interview at Burberry

Know Your HR Processes

Make sure you brush up on your knowledge of HR processes and service delivery models. Being able to discuss how you've successfully led teams in similar environments will show that you're the right fit for the role.

Showcase Your Leadership Skills

Prepare examples of how you've allocated work, prioritised tasks, and developed team members in previous roles. Highlighting your experience in leading a team will demonstrate your capability to drive operational excellence.

Communicate Clearly

Practice articulating your thoughts clearly and confidently. Since this role involves building relationships across various levels, being a strong communicator will be key to your success in the interview.

Focus on Continuous Improvement

Be ready to discuss how you've identified root causes of issues and implemented sustainable solutions in past roles. Showing your collaborative approach to problem-solving will resonate well with the values of Burberry.