At a Glance
- Tasks: Support HR operations and manage employee lifecycle administration with precision.
- Company: Join Burberry, a creative and values-driven luxury brand.
- Benefits: Gain valuable experience in HR while working in a dynamic environment.
- Other info: Opportunity to grow within a supportive and innovative company culture.
- Why this job: Be part of a team that champions creativity and sustainability in the luxury industry.
- Qualifications: Fluent in Arabic and English, with strong customer service skills.
The predicted salary is between 30000 - 42000 £ per year.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
As a HR Operations Coordinator at Burberry, you will play a key role within the HR team and the business supporting our UK Space and colleagues across Europe and the Middle East. Day to day, you will be responsible for the completion of HR administration and queries across the entire employee lifecycle, working at pace and with accuracy across all tasks, from joiners, movers and leavers, employee changes, offer drafting and onboarding to absences.
RESPONSIBILITIES
- Responsible for the majority of employee lifecycle HR administration – this includes contract generation, new hire input, contract changes, and leavers.
- Resolve HR queries escalated via the HR Service Desk Team – these include complex employee lifecycle (hire to retire), time to pay queries as well as simple Employee Relations support.
- Work closely with Employee Relations and HR Business Partners to provide simple HR guidance and support with consideration of internal policy and local employment legislation.
- Create documentation in support of the disciplinary process.
- Ensure colleague queries and tasks are resolved in timely manner.
- Utilises continuous improvement mindset to innovate our working practices to enhance the support we offer to the business.
- Respond positively to escalations and complaints to ensure excellent customer service is consistently delivered.
- Use HR data to identify emerging trends and potential opportunities to enhance service delivery and customer experience.
- Support with simple reward administration during key annual activities.
- Support the training and upskilling of the HR Service Desk Advisors.
- Act as the escalation point for managers.
- Support with ad-hoc projects and other duties where required.
PERSONAL PROFILE
- Fluent in both Arabic and English.
- Experience working in a HR service delivery/administration role.
- Exceptional customer service skills and comfortable communicating across all levels of seniority.
- Proficient with HR Information Systems (SAP SuccessFactors knowledge would be ideal but is not essential) and Microsoft Office (Teams, Outlook, Excel etc).
- Works well under pressure and with the ability to meet tight deadlines.
- Strong attention to detail and accuracy.
MEASURES OF SUCCESS
- Meet all payroll deadlines.
- High level of accuracy in data input.
- All tasks performed on time and as per Service Level Agreements (SLAs).
- Valued team member.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
HR Operations Coordinator- Arabic speaking (12 month FTC) employer: Burberry
At Burberry, we foster a vibrant and inclusive work culture that champions creativity and innovation, making it an exceptional employer for those looking to grow in the HR field. Our commitment to employee development is reflected in our supportive environment, where you will have the opportunity to engage with diverse teams across Europe and the Middle East, while contributing to meaningful projects that drive sustainable luxury. With a focus on continuous improvement and excellent customer service, you will thrive in a role that not only values your skills but also encourages your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations Coordinator- Arabic speaking (12 month FTC)
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Burberry and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace HR Operations Coordinator- Arabic speaking (12 month FTC)
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Burberry. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Burberry
✨Showcase Your Adaptability
Given that this is a temporary HR role at Burberry, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Burberry uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Burberry.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Burberry.
