CRM Orchestration Specialist - Multichannel Journeys
CRM Orchestration Specialist - Multichannel Journeys

CRM Orchestration Specialist - Multichannel Journeys

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance customer journeys by launching multi-channel initiatives and collaborating with diverse teams.
  • Company: A leading luxury fashion brand known for innovation and style.
  • Benefits: Competitive salary, creative work environment, and opportunities for professional growth.
  • Why this job: Make a real impact on customer engagement in a dynamic and stylish setting.
  • Qualifications: Analytical mindset, interest in CRM, and strong project management skills.
  • Other info: Join a vibrant team in Greater London and shape the future of customer experiences.

The predicted salary is between 36000 - 60000 Β£ per year.

A leading luxury fashion brand is seeking a CRM Orchestration Coordinator to enhance customer journeys through effective strategy and execution. This role involves launching multi-channel initiatives and collaborating with diverse teams to ensure cohesive customer experiences.

Ideal candidates will have an analytical mindset and an interest in CRM, alongside skills in project management and communication. Join this innovative environment in Greater London and make an impact on customer engagement.

CRM Orchestration Specialist - Multichannel Journeys employer: Burberry

As a leading luxury fashion brand, we pride ourselves on fostering a dynamic and innovative work culture that values creativity and collaboration. Our Greater London location offers employees access to a vibrant city life, alongside opportunities for professional growth and development in the fast-paced world of fashion. Join us to be part of a team that is dedicated to enhancing customer experiences while enjoying a supportive environment that encourages personal and career advancement.
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Contact Detail:

Burberry Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land CRM Orchestration Specialist - Multichannel Journeys

✨Tip Number 1

Network like a pro! Reach out to people in the luxury fashion industry, especially those working in CRM or marketing roles. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, whether at events or through online platforms, be ready to discuss your analytical mindset and project management experience. We want to see how you can enhance customer journeys!

✨Tip Number 3

Prepare for interviews by researching the brand's current CRM strategies. Think about how you can contribute to their multichannel initiatives and be ready to share your ideas. This shows you're genuinely interested and proactive!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace CRM Orchestration Specialist - Multichannel Journeys

CRM Strategy
Multi-channel Initiatives
Analytical Mindset
Project Management
Communication Skills
Customer Engagement
Collaboration
Cohesive Customer Experiences

Some tips for your application 🫑

Show Your Passion for CRM: When writing your application, let us see your enthusiasm for CRM and customer journeys. Share any relevant experiences or projects that highlight your analytical mindset and interest in this area.

Tailor Your Application: Make sure to customise your CV and cover letter to align with the job description. Highlight your project management skills and any experience you have with multi-channel initiatives to catch our eye!

Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in Greater London.

How to prepare for a job interview at Burberry

✨Know Your CRM Inside Out

Make sure you brush up on your CRM knowledge before the interview. Understand how different platforms work and be ready to discuss how you can leverage them to enhance customer journeys. This will show your analytical mindset and genuine interest in the role.

✨Showcase Your Project Management Skills

Prepare examples of past projects where you successfully managed multiple tasks or teams. Highlight how you coordinated efforts to launch multi-channel initiatives, as this is key for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Communicate Clearly and Confidently

Since communication is crucial in this role, practice articulating your thoughts clearly. Be prepared to explain complex ideas simply, especially when discussing strategies for cohesive customer experiences. This will demonstrate your ability to collaborate effectively with diverse teams.

✨Research the Brand's Customer Engagement Strategies

Familiarise yourself with the luxury fashion brand’s current CRM strategies and customer engagement initiatives. Bring insights or suggestions to the interview that could enhance their approach. This shows your enthusiasm for the brand and your proactive attitude towards making an impact.

CRM Orchestration Specialist - Multichannel Journeys
Burberry

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