At a Glance
- Tasks: Build relationships with clients and deliver a personalised luxury shopping experience.
- Company: Join Burberry, a leading luxury fashion brand with a vibrant culture.
- Benefits: Competitive pay, employee discounts, and opportunities for career growth.
- Other info: Work in a fast-paced environment with a focus on teamwork and client engagement.
- Why this job: Be part of a dynamic team and inspire clients with your passion for fashion.
- Qualifications: Sales experience and a strong interest in fashion and luxury products.
The predicted salary is between 30000 - 42000 £ per year.
JOB PURPOSE
We are hiring a full‑time Client Advisor to join our Burberry team at Selfridges Birmingham on a fixed‑term contract until 28 August 2027. In this role, you will build strong relationships with both new and existing clients, delivering a personalised and elevated Burberry experience that drives commercial success. Reporting to the store management team, you will act as a brand ambassador, inspiring clients through your passion for fashion, craftsmanship and luxury. This role plays a key part in creating a welcoming, high‑performing store environment.
RESPONSIBILITIES
- Build meaningful, long‑term client relationships through personalised and engaging service.
- Inspire clients by confidently conveying Burberry’s heritage, products and styling expertise.
- Drive individual and store performance through a client‑focused and commercial mindset.
- Demonstrate strong product knowledge across categories to support styling and selling.
- Maintain high standards of service, presentation and professionalism on the shopfloor.
- Work collaboratively with colleagues and management to support store and team success.
PERSONAL PROFILE
- Experience delivering premium customer service within retail, hospitality or a service‑led environment.
- A genuine passion for fashion, luxury and creating memorable client experiences.
- Strong communication skills with the ability to connect with a diverse client base.
- Confident in styling, selling and advising clients in a considered and authentic way.
- Commercially aware, proactive and motivated to contribute to shared goals.
- Reliable, adaptable and comfortable working full‑time within a retail environment.
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Client Advisor - Birmingham Selfridges employer: Burberry
Burberry is an exceptional employer, offering a vibrant work culture in the heart of Birmingham's Selfridges. With a strong focus on employee growth and development, team members are encouraged to build meaningful relationships with clients while enjoying a supportive environment that values passion for fashion and luxury. The company provides competitive benefits and fosters a collaborative atmosphere, making it an ideal place for those seeking a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor - Birmingham Selfridges
✨Tip Number 1
Get to know the brand inside out! Burberry is all about luxury and style, so dive deep into their history, products, and values. This knowledge will help you connect with clients and show your passion during interviews.
✨Tip Number 2
Practice your storytelling skills! When you're chatting with potential employers or clients, being able to weave a compelling narrative about your experiences and how they relate to the role can really set you apart.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn, attend industry events, or join relevant groups. Building relationships can open doors and give you insider tips on landing that Client Advisor role.
✨Tip Number 4
Don't forget to follow up! After any interaction, whether it's an interview or a networking event, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reinforce your enthusiasm for the position!
We think you need these skills to ace Client Advisor - Birmingham Selfridges
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fashion and luxury shine through. We want to see how you connect with the brand and how you can inspire clients with your enthusiasm.
Tailor Your Experience:Make sure to highlight your previous experience in client engagement and sales. We love seeing how you've exceeded targets and built relationships in your past roles, so be specific about your achievements!
Be Personable:Your written application should reflect your personality. Use a friendly tone and show us that you’re not just a great candidate, but also someone who would fit well into our team culture at Burberry.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team.
How to prepare for a job interview at Burberry
✨Know Your Brand Inside Out
Before the interview, dive deep into Burberry's history, values, and latest collections. Being able to discuss their products and brand ethos passionately will show your genuine interest and help you connect with the interviewers.
✨Master the Art of Storytelling
Prepare to share personal anecdotes that highlight your experience in client engagement and sales. Use storytelling to demonstrate how you've built relationships with clients in the past, showcasing your ability to inspire and create desire for luxury products.
✨Showcase Your Styling Expertise
Brush up on current fashion trends and be ready to discuss styling tips during the interview. This will not only display your knowledge but also your enthusiasm for helping clients find the perfect look, which is crucial for a Client Advisor role.
✨Demonstrate Team Spirit
Be prepared to talk about your experiences working in a team environment. Highlight how you’ve contributed to a positive work climate and collaborated with colleagues to achieve sales targets, as teamwork is essential in retail.
