Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build relationships with clients and deliver a personalised luxury shopping experience.
- Company: Join Burberry, a creative brand committed to sustainability and community.
- Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of a team that inspires clients and drives change in the luxury industry.
- Qualifications: Sales experience, passion for fashion, and strong communication skills.
- Other info: Exciting career development opportunities in a vibrant, collaborative atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
Join our Sloane Street flagship as a Client Advisor and become the face of Burberry on one of London’s most exclusive shopping destinations. Bring your passion for luxury fashion and personalized service to a team that celebrates heritage, innovation, and excellence.
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIES
SERVICE AND SALES
- Meet and exceed individual and store sales and other commercial KPIs
- Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
- Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
- Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
- Be efficient in following-up and delivering after-sales services to our clients
- Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
- Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
- Foster team work and a positive work climate
CLIENT ENGAGEMENT
- Build meaningful relationships with Clients
- Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
- Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
- Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
PERSONAL PROFILE
- A proven track record in delivering sales and exceeding targets
- Previous experience in Clientelling
- A strong interest in fashion, art and culture
- Strong product knowledge and good understanding of store retail operations
- Understanding of competitor products
- Experience in working as part of a team
- Fluent in local language; English proficiency is desirable
- Other language knowledge is desirable
- Demonstrates Confidence, Curiosity, Conviction, and Care
- Enjoys being part of a team
- Energetic, Pro-active and self-motivated
- Detail-oriented and creative with a passion for selling
- Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
- Results driven and commercial mindset
- Flexible, collaborative and adaptable approach to work
#J-18808-Ljbffr
Client Advisor employer: Burberry
Contact Detail:
Burberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Burberry's history, values, and latest collections. This will not only impress your interviewers but also help you connect with their mission of creativity and luxury.
✨Tip Number 2
Practice your storytelling skills! As a Client Advisor, you'll need to inspire clients with your passion for fashion. Think of personal anecdotes or experiences that showcase your love for the brand and how you can elevate the client experience.
✨Tip Number 3
Network like a pro! Reach out to current or former Burberry employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Client Advisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for fashion and luxury shine through! We want to see how excited you are about the brand and the role. Share your personal experiences with Burberry and how they inspire you.
Tailor Your CV: Make sure your CV is tailored to the Client Advisor position. Highlight your sales achievements and any experience in client engagement. We’re looking for those standout moments that show you can exceed targets and build relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Burberry. Use it to weave a story about your journey in retail and how you’ve created memorable client experiences. Keep it engaging and authentic!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Burberry
✨Know Your Brand Inside Out
Before your interview, dive deep into Burberry's history, values, and current collections. Understanding their commitment to creativity and sustainability will help you connect with the brand's ethos and demonstrate your passion for luxury fashion.
✨Showcase Your Client Engagement Skills
Prepare examples of how you've successfully built relationships with clients in the past. Highlight your ability to provide personalised service and follow up effectively, as this is crucial for a Client Advisor role.
✨Dress to Impress
As a potential Client Advisor, your presentation matters. Dress in a way that reflects Burberry's luxury aesthetic while also showcasing your personal style. This will not only make a great first impression but also show your understanding of the brand.
✨Be Ready to Sell
Expect to engage in role-play scenarios where you might need to sell a product or handle a client interaction. Brush up on your storytelling skills and be prepared to convey your passion for Burberry’s products, as this will be key to demonstrating your sales abilities.
