At a Glance
- Tasks: Ensure Burberry's tech services can withstand and recover from disruptions.
- Company: Join Burberry, a creative leader in sustainable luxury.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative culture focused on creativity and community impact.
- Why this job: Make a real impact on tech resilience in a dynamic environment.
- Qualifications: Experience in IT resilience, disaster recovery, and cyber security.
The predicted salary is between 63000 - 77000 £ per year.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
The IT Resilience Manager helps ensure Burberry's technology services can withstand, respond to and recover from disruptive events. The role provides resilience expertise, assurance and governance across critical services, working with service owners, platform teams, SIAM, cyber security, business continuity and third-party partners.
IT Resilience Policy: setting the overarching governance, principles, roles, assurance expectations and minimum requirements for technology resilience across critical services.
Cyber Resilience Policy: ensuring technology services can withstand and recover from cyber-led disruption, including ransomware, destructive attacks, compromised identities and loss of integrity or availability.
IT Disaster Recovery Policy: ensuring technology services can be restored following disruption through effective recovery planning, recovery objectives, testing, evidence and recovery governance.
IT Backups Policy: establishing minimum requirements for backup coverage, frequency, retention, protection, restoration testing, evidence and ongoing assurance for critical data and technology services.
The role ensures the IT Resilience policy framework is practical, embedded and aligned to business priorities. Service owners remain accountable for maintaining service-specific recovery capability, while the IT Resilience Manager sets expectations, reviews evidence, tracks gaps and reports on organisational readiness. The role also leads the annual IT resilience and cyber recovery exercise and supports alignment with wider Business Continuity and Cyber Incident Response activities.
RESPONSIBILITIES
- Maintain a view of critical business services and supporting technology dependencies, ensuring recovery priorities, resilience requirements and recovery approaches reflect business impact.
- Maintain the IT Resilience policy framework, including the overarching IT Resilience Policy and supporting Cyber Resilience, IT Disaster Recovery and IT Backups policies.
- Define clear minimum requirements for recovery planning, backup arrangements, resilience controls, testing, evidence, recovery objectives and reporting.
- Ensure resilience requirements address cyber-led disruption scenarios, including ransomware, destructive attacks, compromised identities, data loss and major service outages.
- Review ITDR plans developed by service owners, platform teams and third-party partners, ensuring they are complete, current and aligned to policy, standards and recovery requirements.
- Review ITDR test plans and test outcomes to confirm recovery activities are appropriately scoped, evidenced and aligned to agreed RTOs, RPOs and business recovery priorities.
- Oversee the annual IT resilience and cyber recovery exercise to test cross-service response, recovery coordination, escalation and decision-making.
- Conduct monthly assurance reviews of recovery plans, backup status, resilience controls, test activity, open risks and overdue remediation actions.
- Maintain resilience reporting for critical technology services, including plan currency, test status, backup assurance, recovery capability (including cyber recovery), open risks and remediation progress.
- Work with service owners and platform teams to ensure resilience and recovery gaps have clear owners, treatment actions and target dates.
- Provide direction on resilience and recovery requirements for service design, architecture, supplier obligations and operational processes, ensuring services are designed to minimise impact and support effective recovery.
- Partner with Cyber Security Operations and IT Risk to ensure ITDR and cyber recovery capabilities address cyber-specific scenarios, including ransomware, data loss, compromised identities and destructive attacks.
- Work with business continuity teams to ensure ITDR, IT resilience and cyber recovery planning, testing and exercising align to wider business continuity and operational resilience requirements.
- Report resilience posture, including ITDR readiness, resilience capability and cyber recovery maturity, along with test outcomes, policy compliance, material gaps and improvement actions to Cyber.
Burberry IT Resilience Manager employer: Burberry
Burberry is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to develop their skills and grow within the luxury retail sector. Located on Sloane Street, our team thrives in a dynamic environment that values creativity and personalisation, offering unique opportunities to connect with a diverse clientele while upholding the brand's prestigious heritage. With a commitment to excellence and employee well-being, Burberry provides comprehensive benefits and a supportive atmosphere that makes every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Burberry IT Resilience Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Burberry values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Burberry might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Burberry!
✨Direct Apply to Burberry
Let's not forget to apply directly through the Burberry website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Burberry IT Resilience Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Burberry.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Burberry. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Burberry
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
