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- Tasks: Lead complex employee relations cases and drive change initiatives at Burberry.
- Company: Join Burberry, a creative luxury brand committed to sustainability and community impact.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a values-driven team that champions creativity and positive change.
- Qualifications: Proven experience in employee relations and strong knowledge of UK employment law required.
- Other info: This role is based in Leeds and requires an EU work permit.
The predicted salary is between 36000 - 60000 £ per year.
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Burberry Employee Relations Complex Cases and Change Manager, Leeds
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Client:
Location:
Leeds, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
2ea83d0c2bb7
Job Views:
8
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
As the Employee Relations Manager forComplex Cases & Change Management is to lead our complex employee case management, provide expert guidance to leaders and senior stakeholders, and drive change programmes and initiatives. Your role will be critical in managing high-risk and high-profile cases, partnering with leadership on sensitive people issues, and ensuring our ER strategy evolves and is aligned to our People Strategy and supports the delivery of Burberry Forward.
RESPONSIBILITIES
In your role you will focus on:
Complex Case Management & Escalations
- Lead the resolution of complex and high-risk employee relations cases, including disciplinary, resolution, performance, conduct and some high-risk Burberry Confidential.
- Provide expert risk assessment and mitigation advice on employment law implications and reputational impact in collaboration with internal employment law team.
- Ensure cases are handled in line with legal framework, Burberry Policies but encompassing commercial needs in any advice.
- Where required take a lead on high profile or high-risk investigations, provide regular comprehensive update to stakeholders and provide comprehensive investigation reports with business recommendations.
Stakeholder Engagement
- Act as a trusted advisor to senior leaders and HR Business Partners on sensitive ER matters.
- Influence and guide decision-making by presenting clear, pragmatic, and legally sound recommendations while being sensitive to the commercial and operational impact of any decisions.
- Build strong relationships with internal stakeholders, including Employee Services, B:Managers Advisory Service, HRBP, COEs
Change Programme Delivery
- Manage the implementation and execution of ER-related change initiatives (e.g., policy updates, organizational restructures, legislation changes which may impact ways of working).
- Where required take a lead ER role on executing change programmes such as consultations related to business transformation or reorganizations.
- Support leadership teams through periods of change with clear communication strategies and robust ER frameworks.
Data & Reporting
- Maintain accurate records of complex ER cases to ensure legal compliance and risk management.
- Analyse ER trends to identify systemic issues and develop preventative strategies in collaboration with HRBPs and COEs.
- Proactively escalate risks to relevant senior stakeholders.
- Contribute to policy development initiatives and line manager upskilling
PERSONAL PROFILE
- Proven experience in employee relations management, ideally across multiple sectors (manufacturing, corporate and retail)
- Strong knowledge of employment law and HR best practices in the UK. Knowledge of EMEIA jurisdictions would be beneficial
- Demonstrated ability to manage and resolve complex cases sensitively and efficiently.
- Exceptional communication and stakeholder management skills.
- Experience on leading on complex and high-profile investigations and senior stakeholder management in the process.
- Experience in delivering or supporting large-scale change or transformation programmes.
- Strong analytical and problem-solving capabilities.
- Ability to think critically and provide creative solutions to escalations while mitigating legal risks
- Courage to challenge and guide leaders through risk management
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
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Burberry Employee Relations Complex Cases and Change Manager employer: Burberry
Contact Detail:
Burberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Burberry Employee Relations Complex Cases and Change Manager
✨Tip Number 1
Familiarise yourself with Burberry's values and culture. Understanding their commitment to creativity and sustainability will help you align your approach during interviews and discussions, showcasing how your experience and values resonate with theirs.
✨Tip Number 2
Network with current or former Burberry employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company’s employee relations practices and the specific challenges they face.
✨Tip Number 3
Prepare to discuss specific complex case scenarios you've managed in the past. Highlight your problem-solving skills and ability to navigate sensitive situations, as these are crucial for the role of Employee Relations Manager.
✨Tip Number 4
Stay updated on current employment law trends and changes in the UK. Being knowledgeable about recent developments will demonstrate your expertise and readiness to handle the legal aspects of employee relations effectively.
We think you need these skills to ace Burberry Employee Relations Complex Cases and Change Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Burberry Employee Relations Complex Cases and Change Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in employee relations management, particularly in complex case handling and change management. Use specific examples that demonstrate your knowledge of employment law and your ability to manage high-risk cases.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your understanding of Burberry's values and mission. Explain why you are passionate about the role and how you can contribute to their goals, especially in driving change and supporting leadership.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Burberry
✨Understand the Role Thoroughly
Before your interview, make sure you have a solid grasp of the responsibilities and expectations for the Employee Relations Complex Cases and Change Manager position. Familiarise yourself with Burberry's values and how they align with the role, as this will help you articulate your fit during the conversation.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific complex cases you've managed in the past. Prepare examples that showcase your problem-solving skills, ability to handle sensitive situations, and your knowledge of employment law. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Showcase Your Stakeholder Management Skills
Since the role involves significant interaction with senior leaders and HR Business Partners, be ready to discuss how you've successfully built relationships and influenced decision-making in previous roles. Highlight any experiences where your communication strategies led to positive outcomes.
✨Demonstrate Your Change Management Experience
Burberry is looking for someone who can manage change initiatives effectively. Be prepared to discuss your experience with organisational restructures or policy updates, and how you supported teams through these transitions. Emphasise your analytical skills and how you've used data to inform your strategies.
