At a Glance
- Tasks: Build relationships with clients and deliver a personalised luxury experience.
- Company: Join Burberry, a leading brand in sustainable luxury and creativity.
- Benefits: Flexible part-time hours, competitive pay, and a vibrant work environment.
- Other info: Opportunity to grow in a dynamic retail environment at Selfridges Birmingham.
- Why this job: Be a fashion ambassador and inspire clients with your passion for style.
- Qualifications: Experience in premium customer service and a love for fashion.
The predicted salary is between 12000 - 16000 £ per year.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
We are hiring a Part‑Time Client Advisor to join our Burberry team at Selfridges Birmingham, working 32 hours per week until 28/08/2027. In this role, you will build meaningful relationships with both new and existing clients, delivering a personalised and elevated Burberry experience that supports commercial success. Reporting to the store management team, you will act as a brand ambassador, inspiring clients through your passion for fashion, craftsmanship and luxury. This role is central to creating a welcoming, high‑performing and client‑focused retail environment.
RESPONSIBILITIES- Build strong, long‑term client relationships through personalised and engaging service.
- Inspire clients by confidently sharing Burberry’s heritage, products and styling expertise.
- Drive individual and store performance through a commercial and client‑first mindset.
- Demonstrate in‑depth product knowledge to support styling, storytelling and selling.
- Maintain consistently high standards of service, presentation and professionalism.
- Collaborate with colleagues and management to support team and store success.
- Experience delivering premium customer service within retail, hospitality or a service‑led environment.
- A genuine passion for fashion, luxury and creating memorable client experiences.
- Strong communication skills with the ability to engage a diverse client base.
- Confident in styling, selling and advising clients in a considered and authentic way.
- Commercially aware, proactive and motivated to contribute to shared goals.
- Flexible and adaptable, with availability to work a part‑time retail rota.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Part-Time Luxury Client Advisor: Fashion & Styling in Birmingham employer: Burberry
Burberry is an exceptional employer that fosters a creative and inclusive work environment, allowing employees to thrive while building meaningful relationships with clients. Located in the vibrant Selfridges Birmingham, our team enjoys a culture that champions personal growth, sustainability, and a commitment to luxury, making every day an opportunity to inspire and be inspired. With a focus on collaboration and high standards of service, we empower our Client Advisors to deliver an elevated Burberry experience, ensuring both personal and professional development in the heart of fashion.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Luxury Client Advisor: Fashion & Styling in Birmingham
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Burberry's history, values, and latest collections. This will not only impress them but also help you connect with their vision during your chat.
✨Tip Number 2
Practice your storytelling skills! When discussing your experiences, frame them in a way that highlights how you've built relationships and delivered exceptional service. Remember, they want to see your passion for fashion and luxury shine through.
✨Tip Number 3
Dress the part! Show up in an outfit that reflects your personal style while aligning with Burberry’s aesthetic. This is your chance to showcase your fashion sense and demonstrate how you can inspire clients.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a simple gesture that can set you apart and keep you fresh in their minds.
We think you need these skills to ace Part-Time Luxury Client Advisor: Fashion & Styling in Birmingham
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion and luxury shine through! Share personal experiences or stories that highlight your enthusiasm for the industry. We want to see how you connect with Burberry's heritage and values.
Tailor Your Application:Make sure to customise your application for the Client Advisor role. Highlight relevant experience in retail or customer service, and don’t forget to mention any specific skills that align with what we’re looking for. A tailored application shows us you’re genuinely interested!
Be Authentic and Engaging:Your written application should reflect your personality. Use a friendly and engaging tone to convey your communication skills. Remember, we’re looking for someone who can build meaningful relationships with clients, so let that come through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Burberry
✨Know Your Brand
Before the interview, dive deep into Burberry's history, values, and product lines. Understanding their heritage and what makes them unique will help you connect with the brand during your conversation.
✨Showcase Your Passion for Fashion
Be ready to discuss your love for fashion and luxury. Share personal experiences or stories that highlight your enthusiasm and how it aligns with Burberry’s mission to inspire clients through creativity.
✨Prepare for Client Scenarios
Think of examples where you've delivered exceptional customer service. Be prepared to role-play scenarios where you build relationships with clients, showcasing your ability to provide a personalised experience.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about team dynamics, store goals, or how they measure success in client relationships to demonstrate your proactive mindset.
