At a Glance
- Tasks: Build strong client relationships and deliver a personalised Burberry experience.
- Company: Join the iconic Burberry team at Selfridges Birmingham.
- Benefits: Gain valuable retail experience in a luxury environment.
- Other info: Flexible part-time role with opportunities for growth in a creative environment.
- Why this job: Be a brand ambassador and inspire clients with your passion for fashion.
- Qualifications: Experience in premium customer service and a love for luxury.
The predicted salary is between 12 - 15 £ per hour.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
We are hiring a Part‑Time Client Advisor to join our Burberry team at Selfridges Birmingham, working 32 hours per week until 28/08/2027. In this role, you will build meaningful relationships with both new and existing clients, delivering a personalised and elevated Burberry experience that supports commercial success. Reporting to the store management team, you will act as a brand ambassador, inspiring clients through your passion for fashion, craftsmanship and luxury. This role is central to creating a welcoming, high‑performing and client‑focused retail environment.
RESPONSIBILITIES- Build strong, long‑term client relationships through personalised and engaging service.
- Inspire clients by confidently sharing Burberry’s heritage, products and styling expertise.
- Drive individual and store performance through a commercial and client‑first mindset.
- Demonstrate in‑depth product knowledge to support styling, storytelling and selling.
- Maintain consistently high standards of service, presentation and professionalism.
- Collaborate with colleagues and management to support team and store success.
- Experience delivering premium customer service within retail, hospitality or a service‑led environment.
- A genuine passion for fashion, luxury and creating memorable client experiences.
- Strong communication skills with the ability to engage a diverse client base.
- Confident in styling, selling and advising clients in a considered and authentic way.
- Commercially aware, proactive and motivated to contribute to shared goals.
- Flexible and adaptable, with availability to work a part‑time retail rota.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Client Advisor, 32hrs - Birmingham Selfridges employer: Burberry
At Burberry, we pride ourselves on fostering a creative and inclusive work environment where every team member can thrive. As a Client Advisor at our Selfridges Birmingham location, you will not only engage with a diverse clientele but also benefit from ongoing training and development opportunities that empower your career growth. Join us in our mission to redefine luxury and make a positive impact in our communities, all while enjoying the vibrant atmosphere of one of the UK's premier retail destinations.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor, 32hrs - Birmingham Selfridges
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections at Burberry. A personal introduction can make all the difference in getting your foot in the door.
✨Tip Number 2
Show off your passion for fashion! When you get the chance to chat with someone from Burberry, share your love for their products and heritage. Let them see your enthusiasm – it’s contagious!
✨Tip Number 3
Prepare for the interview by researching Burberry’s values and recent initiatives. We want to see that you’re not just interested in the role, but that you align with our mission of creativity and sustainability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Burberry team.
We think you need these skills to ace Client Advisor, 32hrs - Birmingham Selfridges
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for fashion and luxury shine through! We want to see how excited you are about the role and how you can bring that energy to Burberry.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in retail or customer service. We’re looking for those who can build strong client relationships, so share specific examples of how you've done this before!
Be Authentic:We value genuine communication, so be yourself in your application. Share your unique story and how it connects to Burberry’s values. Authenticity is key to standing out in a sea of applications!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Burberry
✨Know Your Burberry
Before the interview, dive deep into Burberry's history, values, and product range. Understanding their heritage and commitment to sustainability will not only impress your interviewers but also help you connect your passion for fashion with their brand ethos.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've delivered exceptional customer service. Highlight how you built relationships with clients and created memorable experiences, as this aligns perfectly with the role of a Client Advisor.
✨Dress the Part
As a potential ambassador for Burberry, your appearance matters. Wear something stylish that reflects the brand's luxury image while still being comfortable. This shows your understanding of fashion and your ability to represent the brand well.
✨Ask Thoughtful Questions
Prepare insightful questions about the team dynamics, store goals, or Burberry's future initiatives. This demonstrates your genuine interest in the role and helps you assess if the company culture aligns with your values.
