At a Glance
- Tasks: Lead the luxury showroom experience and manage operations in London and Paris.
- Company: Join a prestigious brand known for its luxury standards and innovative approach.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Fast-paced environment with excellent career advancement opportunities.
- Why this job: Be the face of luxury, creating unforgettable experiences for clients and teams.
- Qualifications: Managerial experience, strong communication skills, and a proactive mindset.
The predicted salary is between 33075 - 40425 £ per year.
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- Assistant Manager, Showroom Experience
- Department: SHOWROOM & CAD
- City: London
- JOB PURPOSE
Support the Showroom Experience Manager in leading the end to end Showroom experience and operations across London and Paris.
Planning and executing all key activities taking place within the Showrooms whilst maintaining a luxury standard.
Managing the recruitment of temporary team and support contractors across the Showrooms to ensure operational excellence and support business objectives.
RESPONSIBILITIES
- Manage and maintain a Luxury Showroom environment at all time across London and Paris, ensuring a high level of experience is provided to all clients and stakeholders.
- Manage and maintain the highest Showroom front and back of house standards to reflect a luxury image at all times, and ensuring Burberry guidelines and Product Standards are adhered to.
Including daily checks, front and back of house.
- Support the preparation and execution of all activities taking place within the Showrooms, to ensure efficient Showroom operations.
Working closely with the Showroom Strategy and Execution team in preparing all pre Market scheduling for retail and wholesale market weeks.
- Supporting the coordination of internal meeting requests, walkthroughs, VIPs and the organisation of Showroom events.
- Lead walkthroughs of the space to internal teams
- Support the recruitment of London and Paris teams, ensuring they are onboarded, led and managed efficiently.
Work to build a strong team through adopting a coaching style, working closely with each team member, delegating tasks, following up and providing regular feedback.
- Lead weekly Showroom huddles with the London Temporary team to cascade key updates, weekly hindsight’s and cover latest Samples and Showroom activities calendar
- Manage the maintenance of all Showroom top ups across London and Paris, including model equipment, office requirements, and consumables.
- Work closely with the VM team to manage inventory on Showroom VM props and fixtures, including new deliveries.
- Scheduling and booking Showroom maintenance and works to be completed prior to high level events and selling seasons.
- Lead the management of Showroom Models across London and Paris, working closely with Studio and Model booking teams to allow alignment across initiatives
- Support the lead of Collection Presentations, working cross functionally with Styling, Merchandising and Studio.
Being POC for the commercial shoots and ensuring all support teams required are booked.
- Become a key lead for Wholesale teams.
Be the face of the Showroom, supporting all requests and welcoming teams in London and Paris, whilst also maintaining Showroom guidelines and ensuring these are met.
- Work closely with Wholesale ahead of market to review feedback and opportunities for future markets.
Managing seasonal booking form and pulling figures post market to ensure we have seasonal overviews to reference and use to implement changes where possible to streamline processes.
- Ensure Health and Safety standards are always maintained, including fire warden responsibilities.
- PERSONAL PROFILE
- PC literate. (Microsoft Office: Word/Excel/Power Point/Outlook)
- Managerial Experience
- Strong verbal and written communication skills – ability to lead large cross – functional meetings
- Excellent interpersonal and presentation skills
- Flexible approach to working
- Experience of working under pressure in a fast paced environment
- Excellent team player
- Good sense of initiative, proactive thinking and decision making
- Able to work under pressure
- Calm and professional manner
- Outstanding organisational and planning skills
- Good understanding of the Planning and Merchandising critical path, including market calendars
- Experience in managing schedules and calendars
Job Segment
Assistant Manager, Merchandising, Temporary, CAD, Drafting, Management, Retail, Contract, Engineering
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Assistant Manager, Showroom Experience employer: Burberry
At Burberry, we pride ourselves on being an exceptional employer that fosters creativity and inclusivity within our vibrant London office. Our commitment to employee growth is evident through tailored development opportunities and a supportive work culture that champions diversity and innovation. Join us to be part of a purposeful brand that not only drives industry change but also prioritises the well-being and success of our people.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager, Showroom Experience
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Burberry, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Burberry!
We think you need these skills to ace Assistant Manager, Showroom Experience
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Burberry, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Burberry and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Burberry that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Burberry
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
