At a Glance
- Tasks: Support patients through their dental journey and coordinate treatment plans with a specialist team.
- Company: Join Bupa Dental Care, a leading name in dental health with a supportive culture.
- Benefits: Enjoy competitive salary, professional development, and discounts at over 7000 retailers.
- Why this job: Make a real difference in patient care while growing your career in a dynamic environment.
- Qualifications: Experience in healthcare preferred; strong communication and organisational skills are essential.
- Other info: Be part of an inclusive team that values diversity and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Bupa Dental Care Newcastle upon Tyne is looking for a full-time Treatment Coordinator to join our established, specialist-led practice. This is an excellent opportunity to support patients throughout their dental journey, coordinating treatment plans across a full range of specialties – all under one roof. You\’ll be working alongside an experienced team including:
- Implantologist
- Restorative Dentist
- Endodontist
- Paediatric Consultant
- Orthodontic Consultant
You\’ll receive full support from our Clinical Manager and long-standing Lead Nurse, with opportunities to grow and develop your career within Bupa\’s professional network.
Responsibilities
- Be the first point of contact for new private patients to the practice; and existing patients expressing an interest in specialist treatments
- Confidently discuss the treatment and fees involved
- Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness, and profitability
- Be a champion of customer satisfaction and coach team members on best practice
- Coordinate\’s dentist appointments throughout the treatment plan
- Establish and maintain productive working relationships with all members of the practice team
- Play a key role in the practice leadership team, supporting and deputising for the Practice Manager
Qualifications
- Experience in a dental or healthcare setting preferred
- Excellent communication and organisational skills
- Passionate about delivering outstanding patient care
- Confident managing complex treatment plans and patient coordination
- Extensive clinical knowledge of treatments provided within a healthcare setting
- Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements
- Previous experience of delivering an outstanding service in a customer facing role
- Proven strong stakeholder management skills with the ability to deal with a broad range of people
- CQC/GDC registered, and knowledge of dental practice management systems is desirable
Benefits and Culture
- A full-time, permanent position with consistent hours
- Supportive and friendly team environment
- Professional development and training opportunities
- Access to a wide network of dental professionals and resources within Bupa
- A competitive starting salary and the opportunity to increase this through training and development
- Fully funded CPD training, GDC registration, DBS and Professional Indemnity, saving you over £500 per year
- Established progression and development
- Contributory pension scheme
- Modern surgeries and dental software systems
- Access to a full training and development platform, with access to thousands of courses
- Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and a day off for your wedding
- Access to a 24 hour GP through your phone, 24/7
- Early access to earned wages
- Earn up to £3,000 per referral in our employee referral scheme
- Your uniform will be provided
Additional Information
We\’re proud to have been named in the LinkedIn Top Companies Where the UK Wants to Work, the Forbes World\’s best employers, and in the Inclusive Top 50 UK Employers list. To find out more about working with us, find us on LinkedIn, Facebook and Instagram. Here you\’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You\’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Due to the high level of interest in our roles, we are only able to contact shortlisted candidates. Good luck!
Close map, Shop discounts (over 700 stores)
- Health and wellbeing discounts
- Discounted dental insurance
- Free CPD
- Employee referral scheme
- And many more!
#J-18808-Ljbffr
Treatment Coordinator (34643) - employer: Bupa
Contact Detail:
Bupa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Treatment Coordinator (34643) -
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental field or join relevant groups on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to treatment coordination. Role-play with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your passion for patient care during interviews. Share specific examples of how you've gone above and beyond for patients in previous roles, as this will resonate well with potential employers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Treatment Coordinator (34643) -
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your enthusiasm for delivering outstanding patient care. Share any relevant experiences that highlight your commitment to helping others and how you can contribute to our team's mission.
Be Clear and Concise: We appreciate clarity! Make sure your written application is easy to read and straight to the point. Use bullet points if necessary to outline your skills and experiences, especially those related to managing complex treatment plans.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Treatment Coordinator role. Highlight your experience in dental or healthcare settings and how it aligns with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Bupa
✨Know Your Stuff
Make sure you brush up on your knowledge of dental treatments and procedures. Familiarise yourself with the specialties offered at Bupa Dental Care, as well as common patient concerns. This will help you confidently discuss treatment plans and fees during the interview.
✨Showcase Your Communication Skills
As a Treatment Coordinator, you'll need to communicate complex information clearly. Practice explaining treatment plans in simple terms, and be ready to demonstrate your ability to engage with patients and team members alike. Good communication is key!
✨Demonstrate Your Passion for Patient Care
Bupa values outstanding patient care, so be prepared to share examples of how you've gone above and beyond for patients in previous roles. Highlight your commitment to customer satisfaction and how you can contribute to a positive patient experience.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the practice culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.