At a Glance
- Tasks: Coordinate patient pathways and provide exceptional support throughout cancer treatment journeys.
- Company: Join Cromwell Hospital, part of Bupa, dedicated to exceptional patient care.
- Benefits: Enjoy 25 days holiday, health insurance, pension plan, and flexible working options.
- Other info: Diverse workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in patients' lives while working in a supportive healthcare environment.
- Qualifications: Clinical background, excellent communication skills, and strong organisational abilities required.
The predicted salary is between 40000 - 40000 £ per year.
SACT (Systemic Anti-Cancer Treatment) Navigator
Cromwell Hospital, London SW5 0TU
Full Time - Permanent (37.5 hours per week)
Monday to Friday | 09:00 - 17:00
Salary: £34,000 - £40,000 per annum, dependent on experience
At Cromwell Hospital, we're committed to delivering exceptional patient care and outstanding experiences. As part of Bupa, you'll join a global healthcare company dedicated to helping people live longer, healthier, happier lives. We are looking for a compassionate and highly organised SACT Navigator to join our Oncology team. This is a pivotal role supporting patients throughout their cancer treatment journey, ensuring a seamless and coordinated experience while working closely with consultants, nursing teams, pharmacy colleagues and administrative departments.
How you'll help us make health happen
As a SACT Navigator, you will play a key role in coordinating patient pathways and providing exceptional support to patients and their families throughout their treatment.
Key responsibilities
- Coordinate oncology patient pathways to ensure smooth and efficient treatment journeys.
- Act as a key point of contact for patients, carers and families, providing guidance and support throughout treatment.
- Liaise with oncology consultants, nursing teams, pharmacy staff and medical secretaries to ensure treatment plans are delivered effectively.
- Ensure investigations, results, consents, prescriptions and medications are in place before treatment appointments.
- Triage telephone enquiries and provide timely advice, support and signposting.
- Support self-pay and insured patients with appointment booking, financial clearance and pre-authorisation processes.
- Prepare cost estimates and quotations for self-pay patients in collaboration with pharmacy and finance teams.
- Manage patient documentation and maintain accurate records on relevant hospital systems.
- Review treatment schedules and ensure appointments are appropriately booked to maximise capacity.
- Contribute to service improvement initiatives, audits and pathway developments.
- Maintain the highest standards of confidentiality, governance and patient-centred care.
Key Skills / Qualifications
Essential
- Clinical background with experience working in a healthcare or clinical environment.
- GCSEs (or equivalent) including Maths and English.
- Excellent communication and interpersonal skills with a compassionate, patient-focused approach.
- Strong organisational skills and attention to detail.
- Ability to manage multiple priorities within a fast-paced environment.
- Experience using Microsoft Office applications and healthcare administration systems.
- Excellent customer service skills and ability to build positive working relationships.
- Strong problem-solving and decision-making capabilities.
Desirable
- Previous experience within Oncology services.
- Experience within the independent healthcare sector.
- Understanding of insurance authorisation processes and self-pay patient pathways.
- Knowledge of hospital systems such as Compucare or similar healthcare platforms.
- Healthcare, Business Administration or related qualification.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health, from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
- Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell.
- Bupa health insurance as a benefit in kind.
- An enhanced pension plan and life insurance.
- Annual performance-based bonus.
- Support with travel costs via a season ticket loan or cycle2work.
- Various other benefits and online discounts.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
At Bupa we strive to ensure all our customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately.
Systemic Anti-Cancer Treatment (SACT) Navigator employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.
StudySmarter Expert Advice🤫
We think this is how you could land Systemic Anti-Cancer Treatment (SACT) Navigator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Bupa.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Bupa.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Bupa, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Systemic Anti-Cancer Treatment (SACT) Navigator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Bupa.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Bupa.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Bupa. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Bupa. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Bupa
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Bupa’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
