Bupa is seeking a Self-Pay Administrator in London to deliver excellent customer service to existing and prospective self-pay patients, guiding them through treatment options, pricing and consultant availability. You will liaise with consultants, finance teams and Admissions to ensure a smooth patient journey and timely responses.
Role requires strong communication by phone and email, attention to SLA, and a proactive approach to optimise patient experience and monthly revenue targets within a
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Self-Pay Concierge & Patient Experience Lead employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.
