Bupa is seeking a Digital Support Specialist to provide frontline incident management for customers who cannot access Bupa’s digital propositions. The role is office-based with hybrid options after approval, and not fully remote.
You will resolve issues across telephony, webchat, email, app store, and feedback channels, feeding insights back to the Digital Transformation Team. Key duties include diagnosing data integrity issues, handling high-priority queries, and escalating root causes to
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Digital Support Pro - Hybrid Role in Salford Quays employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.
