Bupa is seeking a Data Delivery Lead for Customer Services to steer a small team delivering the Conversational IVR product for UKI Customer Service. You’ll partner with analysts and change managers to translate customer use cases into data solutions, ensuring measurable outcomes and strong governance.
With hybrid working (2 days in the office at Salford Quays), you will mentor the team, drive risk-managed delivery, and collaborate across MI&A, analytics, and operations to achieve strategic aims.
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Data Delivery Lead: Conversational IVR for Customer Services in Salford employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.
