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- Tasks: Be the friendly face of our practice, managing appointments and supporting our clinicians.
- Company: Join Bupa Dental Care Chelmsford, a modern practice known for excellent patient care.
- Benefits: Enjoy competitive pay, discounts, mental health support, and career development opportunities.
- Why this job: Make a real difference in patients' lives while working in a supportive and inclusive team.
- Qualifications: Excellent communication skills and previous admin experience, preferably in healthcare.
- Other info: We value diversity and offer reasonable adjustments during recruitment.
The predicted salary is between 24000 - 36000 £ per year.
We\’re looking for a warm, professional, and organised Receptionist to join our friendly team at Bupa Dental Care Chelmsford.
Hours:
- Monday: 07:45 – 17:15
- Saturday: 07:45 – 13:15
As the first face our patients see, you\’ll be key in creating a welcoming and professional environment. Your responsibilities will include managing appointment bookings, supporting our clinicians, handling patient queries, and keeping reception running smoothly in our fast-paced, high-quality practice.
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
Requirements:
- A people person with excellent communication and customer service skills
- Strong organisational and administrative abilities
- Reliable, proactive, and calm under pressure
- Ability to be positive and professional in a fast-paced environment
- Previous administration or receptionist experience, preferably within a healthcare setting
- Strong face-to-face, telephone, and email communication skills
- Proficient with Microsoft Word and Outlook
- Experience with promoting company products and services
- Preferred Dentally experience
About Us:
Bupa Dental Care Chelmsford is a modern, well-equipped dental practice offering a full range of NHS and private treatments. Our team is known for its supportive, friendly environment and focus on patient care. The practice has a loyal patient base and a reputation for excellent service.
At Bupa Dental Care, you\’ll be part of a respected healthcare brand that prioritizes people—patients and staff alike. We offer a supportive team environment, opportunities to grow, and the satisfaction of making a real difference every day.
Receptionist Role and Responsibilities:
- Meeting and greeting patients, providing a great first impression
- Booking and amending appointments, answering calls, updating patient records
- Coordinating care packages provided by clinicians
- Promoting and upselling Bupa Dental Care products and services including Plan options, Finance, and Insurance claims
Benefits:
- Competitive pay rates with opportunities for increases through training and development
- Access to MyHealthcare for support and advice on health issues, with an annual allowance of approximately £350
- Discounts at retailers through My Bupa Extras
- Discounts at gyms and fitness facilities across the UK, including online providers
- Support for mental health through various programs
- Discounted dental insurance for immediate family members
- Additional wellbeing benefits including Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, and Menopause Plan
- Wagestream for early access to income
- Career development opportunities
- And many more
Why wait? Apply now to be part of a brilliant team. Find us on LinkedIn, Facebook, and Instagram. We champion diversity and are committed to an inclusive environment where everyone can be themselves. Bupa is a Level 2 Disability Confident Employer and offers reasonable adjustments during recruitment. We are an equal opportunities employer.
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Receptionist (34355) - employer: Bupa
Contact Detail:
Bupa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (34355) -
✨Tip Number 1
Familiarise yourself with Bupa Dental Care's values and mission. Understanding their commitment to patient care and a supportive environment will help you align your responses during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Since you'll be the first point of contact for patients, demonstrating your ability to handle queries and create a welcoming atmosphere is crucial.
✨Tip Number 3
Get comfortable with Microsoft Word and Outlook if you aren't already. Being proficient in these tools will not only help you manage appointments effectively but also show that you're ready to hit the ground running.
✨Tip Number 4
If you have any experience in a healthcare setting, be sure to highlight it during your interactions. This will demonstrate your understanding of the unique challenges and requirements of working in a dental practice.
We think you need these skills to ace Receptionist (34355) -
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administration. Emphasise any previous roles where you managed appointments or worked in a healthcare setting.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and ability to create a welcoming environment. Mention specific examples of how you've handled patient queries or supported a team in a fast-paced setting.
Highlight Relevant Skills: In your application, clearly outline your organisational abilities and proficiency with Microsoft Word and Outlook. If you have experience with Dentally or similar software, be sure to mention it.
Show Enthusiasm for the Role: Express your passion for providing excellent patient care and being part of a supportive team. Let them know why you want to work at Bupa Dental Care Chelmsford specifically.
How to prepare for a job interview at Bupa
✨Show Your People Skills
As a Receptionist, you'll be the first point of contact for patients. Make sure to demonstrate your excellent communication and customer service skills during the interview. Share examples of how you've successfully interacted with customers or clients in the past.
✨Highlight Organisational Abilities
Being organised is key in a fast-paced environment like a dental practice. Prepare to discuss your organisational strategies and how you manage multiple tasks effectively. You might want to mention any tools or methods you use to stay on top of your responsibilities.
✨Demonstrate Calmness Under Pressure
The role requires someone who can remain calm and professional, even when things get hectic. Think of a time when you faced a challenging situation at work and explain how you handled it. This will show that you're capable of maintaining composure in a busy setting.
✨Familiarise Yourself with Bupa Dental Care
Research Bupa Dental Care and understand their values and services. Being knowledgeable about the company will not only impress your interviewers but also help you tailor your answers to align with their mission and culture.
