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- Tasks: Greet patients, manage appointments, and support the clinical team in a fast-paced environment.
- Company: Join Bupa Dental Care, where we prioritize our people and their well-being.
- Benefits: Enjoy competitive pay, health support, gym discounts, and more perks to enhance your lifestyle.
- Why this job: Be part of a diverse team dedicated to making lives better while developing your skills.
- Qualifications: Previous receptionist or admin experience, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Access to career pathways and a supportive work culture awaits you!
The predicted salary is between 24000 - 36000 £ per year.
Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
Receptionist role and responsibilities
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Meeting and greeting patients, providing a great first impression and patient journey
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Booking and amending appointments, answering the phone, updating patient records
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Co-ordinating the care packages for our patients that has been provided by our clinicians
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Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
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Excellent customer service skills face to face, telephone and via email
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Supporting the Practice Manager and clinical team with the smooth running of the practice
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Handling payments
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Accessing sensitive information whilst maintaining patient confidentiality
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Ability to be positive and professional in a fast-paced environment
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Previous administration or receptionist experience, preferably within a healthcare setting
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Strong communication skills face to face, via telephone and email
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Proficient with Microsoft Word and Outlook with overall strong organisation skills
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Previous experience with promoting company products and services
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Preferred Dentally experience
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
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Competitive pay rates and the opportunity to increase this through training and development
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Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
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My Bupa Extras – discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
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Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
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Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy – Bupa’s own wellbeing programme.
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Discounted dental insurance which can be extended to immediate family members.
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Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
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Wagestream – Access your income before payday, if and when you need it.
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Access to career pathways and support throughout your working life with Bupa Dental Care
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And many more, just ask.
So why wait? Apply now to be part of a brilliant team.
To find out more about working with us, find us on LinkedIn, Facebook and Instagram
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Bupa Dental Care is an equal opportunities employer.
Close map, Shop discounts (over 700 stores)
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Health and wellbeing discounts
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Discounted dental insurance
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Free CPD
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Employee referral scheme
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And many more!
Receptionist (32529) - employer: Bupa
Contact Detail:
Bupa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (32529) -
✨Tip Number 1
Familiarize yourself with Bupa Dental Care's services and products. Understanding what they offer will help you confidently promote and upsell these options during your interview.
✨Tip Number 2
Practice your customer service skills in a fast-paced environment. You might want to role-play scenarios where you greet patients or handle phone inquiries to showcase your ability to remain positive and professional.
✨Tip Number 3
Highlight any previous experience in healthcare settings, especially if you've worked as a receptionist or in administration. This will demonstrate your familiarity with the environment and the specific challenges it presents.
✨Tip Number 4
Showcase your organizational skills by discussing how you manage appointments and patient records efficiently. Being proficient with Microsoft Word and Outlook is a plus, so be ready to talk about your experience with these tools.
We think you need these skills to ace Receptionist (32529) -
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Receptionist position at Bupa Dental Care. Understand the key responsibilities and required skills, such as excellent customer service and proficiency in Microsoft Word and Outlook.
Tailor Your CV: Customize your CV to highlight relevant experience, especially any previous administration or receptionist roles in a healthcare setting. Emphasize your communication skills and ability to handle sensitive information.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent patient care and your ability to thrive in a fast-paced environment. Mention specific examples of how you've successfully promoted products or services in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Receptionist role.
How to prepare for a job interview at Bupa
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for patients. Make sure to highlight your excellent customer service skills during the interview. Share specific examples of how you've positively impacted customer experiences in previous roles.
✨Demonstrate Your Organizational Abilities
The role requires strong organizational skills, especially when booking and amending appointments. Be prepared to discuss how you manage your time and prioritize tasks effectively in a fast-paced environment.
✨Familiarize Yourself with Bupa Dental Care Products
Since promoting and upselling products is part of the job, take some time to learn about Bupa Dental Care's offerings. This will show your enthusiasm for the role and your readiness to contribute to the team's success.
✨Practice Confidentiality Scenarios
Handling sensitive information is crucial in this position. Prepare for questions about maintaining patient confidentiality and be ready to discuss how you would handle various scenarios involving sensitive data.
