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- Tasks: Manage diaries and support resource planning for mental health services.
- Company: Bupa is a leading health insurer focused on helping people live healthier lives.
- Benefits: Enjoy 25 days holiday, health insurance, flexible working, and discounts at retailers.
- Why this job: Join a diverse team dedicated to making a positive impact on mental health.
- Qualifications: Experience in diary management and strong communication skills required.
- Other info: Hybrid working available; we encourage applications from diverse backgrounds.
The predicted salary is between 20000 - 30000 £ per year.
Job Description:
Planning Co-ordinator – Mental Health Team
Bupa Place, Salford Quays, M50 3SP – Hybrid working
Full time, 37.5 hours per week on shifts between 08:00-20:00
£25,000 per annum + fantastic Bupa benefits
Welcome to Bupa
At Bupa, you\’ll find a welcoming environment where diversity is celebrated. We believe in the importance of our team reflecting the communities and customers we serve. Here, you can be yourself, united by a common goal: helping people live longer, healthier, and happier lives while making the world a better place.
We go above and beyond to provide our customers with quick access to treatment and the specialist mental health support they need.
Role Overview
As a Planning Support Specialist for Mental Health Remote Services, you will assist the resource planner with diary and resource management.
What You\’ll Do
- Manage diaries accurately and promptly.
- Contribute to service goals and delivery targets.
- Maintain accurate records.
- Align schedules with existing plans for Mental Health Remote Services.
- Create new diary templates.
- Support the Resource Planner in implementing schedules across multiple diary systems.
- Regularly engage with the resource planner and operational management team to address changes, such as overtime.
- Schedule 1:1s for frontline staff.
- Organize team meetings.
- Implement training diaries for new starters.
- Coordinate with agencies to ensure shifts are released according to agreed SLAs.
- Assist Operational Support Advisors with cancellations as needed.
- Attend weekly planning meetings with the operational management team to discuss proposed changes and assess their impact with support from the Resource Planner.
What You\’ll Bring
- Strong experience in data and diary management.
- Excellent interpersonal skills and the ability to communicate effectively with colleagues.
- Strong time management skills.
- Proficiency in verbal and written communication.
- IT proficiency, including the use of Microsoft Office systems.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
- 25 days holiday (pro rata if part-time), increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- Long Service – For every milestone at Bupa we will reward you with ecards, extra holidays and money!
- Interest- free annual travel Loan to enable the purchase of public transport annual season tickets
- Wagestream – Have early access up to 40% of your earned wages within minutes
- Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan
- My Bupa Extras – discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full time
Job Area:
Administration
Locations:
Bupa Place
#J-18808-Ljbffr
Planning Co-ordinator - Mental Health Team employer: Bupa
Contact Detail:
Bupa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Co-ordinator - Mental Health Team
✨Tip Number 1
Familiarise yourself with Bupa's values and mission. Understanding their commitment to diversity and community will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight your experience in diary management and data organisation. Be prepared to discuss specific examples of how you've successfully managed schedules or resources in previous roles, as this is crucial for the Planning Co-ordinator position.
✨Tip Number 3
Brush up on your IT skills, particularly with Microsoft Office systems. Being proficient in these tools is essential for the role, so consider doing a quick refresher course or practice using them to boost your confidence.
✨Tip Number 4
Prepare to demonstrate your interpersonal skills. Since the role involves regular communication with various teams, think of scenarios where you've effectively collaborated or resolved conflicts, as this will show your ability to work well within a team.
We think you need these skills to ace Planning Co-ordinator - Mental Health Team
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in data and diary management, as well as your interpersonal skills. Use specific examples that demonstrate how you've effectively communicated with colleagues in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for mental health services and how your skills align with the role of Planning Co-ordinator. Mention your proficiency in Microsoft Office and any relevant experience managing schedules or diaries.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed diaries or coordinated schedules. Highlight any achievements that contributed to service goals or delivery targets, as these are key aspects of the job.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Planning Co-ordinator role.
How to prepare for a job interview at Bupa
✨Showcase Your Diary Management Skills
Since the role involves managing diaries accurately and promptly, be prepared to discuss your experience in diary management. Share specific examples of how you've successfully managed schedules in previous roles.
✨Demonstrate Strong Communication Abilities
Excellent interpersonal skills are crucial for this position. During the interview, highlight instances where you effectively communicated with colleagues or clients, especially in challenging situations.
✨Familiarise Yourself with Mental Health Services
Understanding the context of mental health services will set you apart. Research Bupa's approach to mental health support and be ready to discuss how you can contribute to their goals and delivery targets.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and time management skills. Think of scenarios where you've had to adapt quickly to changes or manage multiple priorities, and be ready to share those experiences.
