Bupa is seeking an experienced Operational Senior Manager Customer Services to lead a large multi-site team in a hybrid working model. You will drive customer experiences, set operational plans, and collaborate with key stakeholders to deliver strategic outcomes.
The role focuses on developing leaders, improving service performance, and ensuring governance and compliance across the operation. Excellent communication and change leadership are essential.
Operational Senior Manager, Customer Services (Multi-Site) employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.