Bupa Global is seeking a Customer Engagement Team Member to support members through renewal and policy changes, welcome new customers, and help retain members by understanding their needs and delivering excellent service.
Based in the UK with global coverage, you'll handle outbound calls, inbound queries and emails, maintain CRM records, and work to meet targets while providing trusted advice across time zones.
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Member Engagement & Retention Specialist employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.
