Bupa is seeking an experienced Operational Senior Manager Customer Services to lead a large, multi-site operation supporting Personal, Company and Small Corporate PMI customers. You will drive exceptional service, build a high-performing team across locations, and deliver strategic operational plans.
You will champion customer experiences, manage risks and compliance, and lead change initiatives in a fast-paced environment.
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Senior Manager, Customer Service Operations (Hybrid) in Manchester employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.
