Bupa is seeking a Customer Complaints Handler in Leeds for a hybrid role combining home and office work. You will manage complaints from receipt to resolution, work with care homes to ensure thorough investigations and deliver high-quality outcomes, and draft customer-focused responses to complaints and duty of candour matters.
The role emphasizes empathy, strong written and verbal communication, and the ability to operate in a fast-paced environment with ongoing service improvements.
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Care Homes Complaints Resolution Specialist in Leeds employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.
